Hi all, I'm a first time Mac user and I just got my new Macbook Pro the other day after ordering it from the online apple store. I had opted for the following upgrades, however, I'm not sure if I've received them all. If some of the following items are silly questions I apologize. -4GB RAM: This I was able to check and is correctly upgraded -iWork '08: This software package is what first raised suspicion that not everything i ordered was delivered. While they shipped the installation CD, the programs are not pre-installed as the website said they would be. -250 gig Hard Drive: Before putting anything on my computer, there was roughly 220-210 gigs free. I realize that the initial programs the computer comes with take up memory but is it 20-30 gigs worth of space? -AppleCare: When I check my order the website says that "APP FOR MACBOOKPRO - COL/AE-INT" is complete. Only I never recieved any physical package. Am I supposed to? I can't find anywhere on my notebook or the info booklets that came with my computer that states I actually do have this. If anyone could help, that would be great, especially about the AppleCare. Thanks!