Did the Mac Genius lie to me? (MBP 2015)

[Big Ron]

You were not fleeced.
You were not lied to.
AppleCare is not useless.
"I'm highly considering using the 14 day money back guarantee"
You should

Stop whinging and using this forum to justify your paranoid fears.
If your not happy - return it - dont wast anyone's time trying to justify it.
You have received several excellant answers to your initial question - accept them or not.
Go and but a cheap Windoze pC if you want to play

 

[Taz Mangus]

Stop whinging and using this forum to justify your paranoid fears.
If your not happy - return it - dont wast anyone's time trying to justify it.
You have received several excellant answers to your initial question - accept them or not.
Go and but a cheap Windoze pC if you want to play

You do realize that LxHunter was responding to the OP? I don't see any whining or paranoid fears in the response. Not sure why you felt you needed to respond to them the way you did.

EDIT: The OP who started the thread does come across the way you described though.

 

[newellj]

This was very insightful. However i still feel like i got fleeced. Who wants to spend $400 for extra memory when when in 2 years i i'm going to be spending another $500 upgrading to 1TB anyway. I'm highly considering using the 14 day money back guarantee or swapping. I really don't really like being lied to and i feel worse for not being more proactive. He actually tried to sell my dad one of those useless $250 dollar care plans, Dad went "Yes please!" and i was like "umm, hell no?"

The only way you're going to upgrade to 1TB is either (1) replace the machine or (2) get not just fleeced but slaughtered buying a compatible drive second hand someplace like eBay. The Genius had the technical details wrong but the bottom line was essentially correct.

 

[Taz Mangus]

This was very insightful. However i still feel like i got fleeced. Who wants to spend $400 for extra memory when when in 2 years i i'm going to be spending another $500 upgrading to 1TB anyway. I'm highly considering using the 14 day money back guarantee or swapping. I really don't really like being lied to and i feel worse for not being more proactive. He actually tried to sell my dad one of those useless $250 dollar care plans, Dad went "Yes please!" and i was like "umm, hell no?"

The AppleCare is not useless. Parts break, it happens even out of the 1 year period.

 

[Big Ron]

You do realize that LxHunter was responding to the OP? I don't see any whining or paranoid fears in the response. Not sure why you felt you needed to respond to them the way you did.

EDIT: The OP who started the thread does come across the way you described though.

Thanks Taz - you are corect.

I replied to the wrong post, I do hope LxHunter can forgive me.

 

[dusk007]

If the Op bought say an Asus Zenbook or any of various similar 13" notebooks. They all got M2 SSDs that can be found in retail. One would need to be careful to get a PCIe or SATA version as both exist but it can be done.

Apple made their notebooks deliberately different so people cannot just upgrade while getting the cheapest option. After all they charge a lot more than the retail market per GB. Buy Windows if you don't like Apple's business practices. That is just how they roll. There are Windows notebooks with the same Samsung PCIe SSD but the standardized upgradable M2 formfactor.

 

[RoboWarriorSr]

The PCIe drives have been around since the Late-2013 retina MacBook Pros. Still no third party option over two years later.

Then it must be the 2012 models, the 2015 models are different from the 2013 models so more reason to think that these will not be get inexpensive upgrade options.

 

[Taz Mangus]

Thanks Taz - you are corect.

I replied to the wrong post, I do hope LxHunter can forgive me.

I really don't think anyone is going to loose any sleep over it. At least I hope so.

 

[rekhyt]

Retina MacBook Pros do not have any user-servicable parts. That is a well documented fact, so no you are not getting fleeced. While the SSD is not soldered to the board getting replacement parts involves buying a SSD that has been pulled from another Mac. There are no 3rd party options available as it stands today and that has been the case for the last 2 years.



Okie dokie... all I'm going to say is Apple Care is like insurance. You may not need it, but if your planning to get 3-5 years out of a computer it does help lower risk. It also helps with resale if you plan on selling a Mac after the first year.

I agree. Strange that the OP feels fleeced in this situation, when soldered memory is the standard now.

Would OP feel fleeced if the Apple Store employees told them that the memory in the iPhone was not upgradable as well?

Technically it is upgradable. You could crack it open and try to unsolder and add in your own flash memory chip. Is it feasible? Not really.

 

[LxHunter]

Thanks Taz - you are corect.

I replied to the wrong post, I do hope LxHunter can forgive me.

Hmm maybe if you buy me a beer

 

[LxHunter]

You do realize that LxHunter was responding to the OP? I don't see any whining or paranoid fears in the response. Not sure why you felt you needed to respond to them the way you did.

EDIT: The OP who started the thread does come across the way you described though.

After reading the OP's posts all I thought of was the DSM-5. And the the post with the wrong video - oh boy.

 

[0x100]

.

 

[jf1450]

But when my dad heard this, he said well if we can't upgrade we ought to go with the highest memory laptop and we bought it.

Listen to your father grasshopper, he's worldly in his ways and a wise man.

-jeff

 

[Mr Retina]

He actually tried to sell my dad one of those useless $250 dollar care plans, Dad went "Yes please!" and i was like "umm, hell no?"

He's actually doing your father a favor and saving him money and a huge headache for any service repairs on that machine. This isn't some cheap digital camera from your local department store, its $1k-2k+ laptop with very expensive parts inside of it. I had my retina 15 for a little more than a year, and there was a large clusters of burnt out pixels in the middle of the display..Luckily I was SMART enough invest in applecare which is even cheaper If you use the student discount, and it saved me from buying a new display replacement at the bar which rang up at $800+Tax+labor. If I didn't have Applecare I would've spent over $1000 to fix a display that I didn't break..

 

[newellj]

Then it must be the 2012 models, the 2015 models are different from the 2013 models so more reason to think that these will not be get inexpensive upgrade options.

I'm not sure what you're trying to say, but at this point I think we can forget affordable aftermarket replacement/upgrade SSDs for the late 2013 and later rMBPs.

 

[RoboWarriorSr]

I'm not sure what you're trying to say, but at this point I think we can forget affordable aftermarket replacement/upgrade SSDs for the late 2013 and later rMBPs.

The replacement the person posted was for the 2012 models. The 2013 models got a different connector (PCI2X). The 2015 models updated once again to get another connector(PCI4X). I was merely agreeing with you and the whole thread about being unable to upgrade but giving the technical (albeit vague) reasons.

 

[JD92]

Not if you live in the EU. Better consumer protection laws here, 'yo.

Only marginally. In practise, the EU consumer protection laws are barely better than the default one year warranty.

 

[jlc1978]

Not if you live in the EU. Better consumer protection laws here, 'yo.

True. Which is why you pay a bit more.

 

[Thunderboltedge]

You (Actually your dad), just discovered how Apple makes such a huge profit.
Next step will be when you'll get an Applecare.

 

[ivan_x3000]

He's actually doing your father a favor and saving him money and a huge headache for any service repairs on that machine. This isn't some cheap digital camera from your local department store, its $1k-2k+ laptop with very expensive parts inside of it. I had my retina 15 for a little more than a year, and there was a large clusters of burnt out pixels in the middle of the display..Luckily I was SMART enough invest in applecare which is even cheaper If you use the student discount, and it saved me from buying a new display replacement at the bar which rang up at $800+Tax+labor. If I didn't have Applecare I would've spent over $1000 to fix a display that I didn't break..

Haha some great replies here ok i agree Apple-Care is better than most warranty programs and not just a tax on people who don't know how to use a computer also i guess i was going a bit too far when i said "fleeced" and "hell no" i was just trying to be funny there, although that really was not the main point of the thread. You guys actually pushed me towards Apple-care maybe i will consider it around the end of my 1 year period. It just feels like apple making you pay more for giving you a faulty product. Let me ask you, would apple care cover you if the failure was your fault? Like if you dropped it or spilled liquid on to it. I doubt it. An insurance policy is a gamble on something happening wrong but this just feels like a gamble on apple getting something wrong. I'm of the side whose never smashed an iphone/smart phone screen or even a macbook screen, i give quite an effort to be careful. So i'd be a bit annoyed for having to pay for insurance just because i don't trust apple but still having to be extremely careful.

But you know thinking of it differently on the chance i guess you could still get value from it if you did something wrong maybe you can get what a 30% discount on user fault repairs. Also i know the parts are more than likely to be extremely expensive and installation is so hard i'd probably pay an arm and a foot just for installation alone. So basically yeah i agree Apple-Care is worth it considering how much you guys alone love it. I was wrong for shutting it down just because i've never needed it. This is not the point of the thread though, i probably should have not mentioned it but it was like one sentence lol.

 

[Truefan31]

Haha some great replies here ok i agree Apple-Care is better than most warranty programs and not just a tax on people who don't know how to use a computer also i guess i was going a bit too far when i said "fleeced" and "hell no" i was just trying to be funny there, although that really was not the main point of the thread. You guys actually pushed me towards Apple-care maybe i will consider it around the end of my 1 year period. It just feels like apple making you pay more for giving you a faulty product. Let me ask you, would apple care cover you if the failure was your fault? Like if you dropped it or spilled liquid on to it. I doubt it. An insurance policy is a gamble on something happening wrong but this just feels like a gamble on apple getting something wrong. I'm of the side whose never smashed an iphone/smart phone screen or even a macbook screen, i give quite an effort to be careful. So i'd be a bit annoyed for having to pay for insurance just because i don't trust apple but still having to be extremely careful.

But you know thinking of it differently on the chance i guess you could still get value from it if you did something wrong maybe you can get what a 30% discount on user fault repairs. Also i know the parts are more than likely to be extremely expensive and installation is so hard i'd probably pay an arm and a foot just for installation alone. So basically yeah i agree Apple-Care is worth it considering how much you guys alone love it. I was wrong for shutting it down just because i've never needed it. This is not the point of the thread though, i probably should have not mentioned it but it was like one sentence lol.

You can save money on AppleCare getting it @places like eBay and bh photo

 

[ivan_x3000]

Nah not really, for more intense installations i'd pay anyone good money just to dismantle and reassemble the logic board alone and specially the screen. Finding parts for old and new Macs is just too much work too.

 

[Taz Mangus]

Haha some great replies here ok i agree Apple-Care is better than most warranty programs and not just a tax on people who don't know how to use a computer also i guess i was going a bit too far when i said "fleeced" and "hell no" i was just trying to be funny there, although that really was not the main point of the thread. You guys actually pushed me towards Apple-care maybe i will consider it around the end of my 1 year period. It just feels like apple making you pay more for giving you a faulty product. Let me ask you, would apple care cover you if the failure was your fault? Like if you dropped it or spilled liquid on to it. I doubt it. An insurance policy is a gamble on something happening wrong but this just feels like a gamble on apple getting something wrong. I'm of the side whose never smashed an iphone/smart phone screen or even a macbook screen, i give quite an effort to be careful. So i'd be a bit annoyed for having to pay for insurance just because i don't trust apple but still having to be extremely careful.

But you know thinking of it differently on the chance i guess you could still get value from it if you did something wrong maybe you can get what a 30% discount on user fault repairs. Also i know the parts are more than likely to be extremely expensive and installation is so hard i'd probably pay an arm and a foot just for installation alone. So basically yeah i agree Apple-Care is worth it considering how much you guys alone love it. I was wrong for shutting it down just because i've never needed it. This is not the point of the thread though, i probably should have not mentioned it but it was like one sentence lol.

What a long winded diatribe. LOL!

 

[Big Ron]

A comlpete waste of electrons

 

[schteeben]

This has been hilarious to read. Thanks OP.
Just a note though, OP did constantly use "memory" in lieu of "SSD", so the store staff probably didn't lie to you as the MEMORY is soldered on and the SSD is not.
As for all the other "I believe I'm the most educated person in the world and everyone else is wrong", well, being willing to learn is quite important.