Did they repair or replace?

Take a look at the serial number? Was it returned in a box? What shows up in 'about this mac'?

 

Displays are replaced, not repaired. The trackpad assembly on the 15-inch Retina MacBook Pro is an integrated part of the top case assembly, meaning the upper shell was replaced. The top case, battery, keyboard and trackpad are one single piece.

 

Aren't you supposed to get a sheet back that explains all repairs done? Both times my wife's MBA went in for Applecare, we got the sheet back detailing the replaced parts list.

 

I suppose you could put in a request for the repair details at the Apple Store you took it to. As far as I know, they are obliged to give you that information.

Regards
Raptor

 

They most likely put your motherboard and disk drive in a new shell. It's easier than replacing individual components.

 

I'll bet if there had been any cosmetic defect like a scratch or a dent they would have gone through the bother of replacing individual parts. Maybe not.

 

You might be right. I know that battery replacements entail a new top case and keyboard.

 

This. Seems like a waste of time, but Apple does repairs by replacing the least amount of parts. The entire top case was replaced, your logic board/ssd/ram was transferred, and your bottom case put back on. The internals of your computer are the same, the outside is new.

 

Tell me about it. I've had a MacBook Air fixed where they replace the SSD, motherboard, battery, top case, keyboard and trackpad, and display assembly.

I'm pretty sure that's the whole computer. Even the tech wondered why they didn't just replace the machine, but Apple says repair first.

 

Wanna talk about crazy repairs:
2 x bottom case repairs
1 x top case repairs
I have a new machine with "old" (2011) guts.

 

A week before my AppleCare was about to run out, my Mac Pro also broke where they replaced everything in it (they couldn't figure out what was wrong with it, so they replaced one thing at a time). The only thing they didn't need to replace was the case, so I paid $100 for Apple to replace that as well. Now it's basically a out-of-warranty "new" computer.

 

100 for a new case is affordable. Keep in mind that the top case is $800 with labour in Canada and the bottom case is $200 (done 2 times) So thats $1000 just for the casing.

 

You still have your fan! And I/O board, but yeah...that doesn't make sense.

 

Think he meant Mac Pro and not a portable.

It was a damn worth deal nonetheless... for all that delicious new virgin anodized aluminum that you can sully and abuse.

 

I know I was agreeing with you guys for $100 for a new casing with no scratches or anything sure! But for $1000 no thanks. I am figuring if I have one more hardware failure at the same scale as the other three I may be getting a haswell macbook air.