My iPhone X developed a few issues (dust under camera, intermittent touch problems, and random restarts) and I wanted to obviously get a replacement for it. I called up and was told the best they could do outside of getting a Genius Bar replacement (which I’m not too crazy about) was to ship in my phone and they’d send me a replacement back as soon as they could, though couldn’t tell me how long that would be. He mentioned that I could speak to a local Apple store and have them hold one for me, but when he transferred me over to one they refused, saying they were unable to do so for a number of reasons. I tried reserving one online, even checked on the dot at 6am, but none ever became available. Thoughts on the best way to handle this?