Digital Crown just went bust on my AW6, even after reset, it wasn't working. A shame, everything else is working though. If I request for a battery change, will Apple just change out the watch ?
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Digital Crown malfunction..
- Thread starter Ev0d3vil
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What exactly is broken with it? I once thought mine was broken too...it didn't click or register. Turns out I just needed to put it under warm running water and turn/press the crown a few times to clean it out. Has been working perfectly fine since then.
support.apple.com
Someone else will have to confirm, but I believe they test the device to make sure it's in working order first before doing a swap for the battery service. Also, do you qualify for battery service? The battery health has to be below 80%.
How to clean your Apple Watch - Apple Support
Cleaning your Apple Watch keeps it working properly and can fix some common issues.
Someone else will have to confirm, but I believe they test the device to make sure it's in working order first before doing a swap for the battery service. Also, do you qualify for battery service? The battery health has to be below 80%.
jz0309
macrumors P6
clean it as suggested above.
Do you have AC+?
Apple does not "battery replacement" unless health is < 80%, and, if that criteria is met, they'll give you refurbish. But, if you do not have AC+, if the crown is indeed "broken", they might charge you for repair for that too ...
I just cleaned it with dental floss and it seems to work again, this is very weird, so dust actually "spoils" the Digital Crown ?
Jackbequickly
Suspended
jz0309
macrumors P6
I am a watchmaker and you would be hugely suprised if you how dirty watches are send in for repair.
Sometimes you need gloves and an ultrasonic cleaner to get even to the bare metal of the case. So yes do yourself a favor, once a week under the tapwater, so soap please for that will eventually remove the grease of the gasket from the stem of the crown.
Sometimes you need gloves and an ultrasonic cleaner to get even to the bare metal of the case. So yes do yourself a favor, once a week under the tapwater, so soap please for that will eventually remove the grease of the gasket from the stem of the crown.