I don't know if I have posted it in the correct place or not. I got a digital keyring for Xmas, from the information in with the keyring it was from red sky global, digiview K11 (www.redskyglobal.com) the drivers they give you won't work on a mac (1st problem) I have plugged it into my Macbook but it doesn't find it, didn't know if I could drop & drag files into it. So I tried putting it on my friends pc but it won't open the photoviewer I have even tried to download the software from the website, I'm going to try on a another computer next week. I'd sooner this works on my Macbook as it would be easier to upload photos. Any ideas how I can get this working.
I hope this is not too late, I found your post looking for a solution to the same problem (except I don't have a mac). The photo viewer icon would appear on my desk top but would never 'find' anything when clicked on. Eventually, in my frustration I just plugged the keyring in regardless and the programme appeared. I don't know if this will help you but I hope so. My mum now, finally, has 50 photo's of her first grandson!