Direct TV and TV Provider Login

Discussion in 'iOS 10' started by sznaps, Dec 6, 2016.

  1. sznaps macrumors newbie

    Joined:
    Jun 11, 2013
    #1
    I have ATT + direct TV bundled. I am trying to login to the TV Provider page for direct tv but keep getting this error:
    We are sorry, but you are not authorized to access this web site. Please verify you are authorized and re-enter your User ID and Password.

    Any else with bundled accounts able to sign in? This is of course on the newest developer beta (and the same issue occurs on the Apple TV)

    Who do I need to contact to fix this?
     
  2. CTHarrryH macrumors 65816

    Joined:
    Jul 4, 2012
    #2
    On one of the Directv forums people had this problem and they had to use their ATT logon - not sure if that is your problem but again that is what was reported on that site
     
  3. mrthomnas macrumors regular

    Joined:
    Sep 8, 2014
    #3
    Are you the primary?
     
  4. sznaps thread starter macrumors newbie

    Joined:
    Jun 11, 2013
    #4
    Yes, I am using my AT&T login. I think we are going to have to wait for more staff to get trained before we can get this resolved.
     
  5. jjk454ss macrumors 601

    jjk454ss

    Joined:
    Jul 10, 2008
    #5
    I get the same error, I even reset my AT&T password and tried the new one. Let me know if you find a solution. Thanks
     
  6. pmostoff macrumors member

    Joined:
    Jul 21, 2015
    #6
    Having the exact same issue. Sorry to see that others are having it as well but I'm also glad it's not just me. Will be watching this thread in hopes that someone finds a solution. I'll report back if I find one myself.
     
  7. SiriusJ macrumors newbie

    SiriusJ

    Joined:
    Dec 3, 2015
    #7
    I was able to login using my phone number for the user id instead of the normal login.
     
  8. atlchamp macrumors 65816

    Joined:
    Jun 19, 2012
    Location:
    ATL
    #8
    Does the DirecTV login also apply to U-verse customers ?
     
  9. theshoehorn macrumors 6502

    Joined:
    Jul 6, 2010
    #9
    No... That's strictly DBS DirecTV; not U-Verse or DirecTV Now.
     
  10. sznaps thread starter macrumors newbie

    Joined:
    Jun 11, 2013
    #10
    For those that also have this issue, please post on this thread on the official direct tv forums.
    HERE
     
  11. chipfiev macrumors member

    Joined:
    Jan 17, 2008
    #11
    My AT&T account has two usernames: my AT&T email and my AT&T wireless number.
    Using my email gives an error; using my phone number works perfectly.

    Why? Who knows...but, once logged in, this works well.
     
  12. Dukins macrumors newbie

    Dukins

    Joined:
    Jun 17, 2016
    Location:
    IndiaNAPolis
    #12
    Instead of using my blank@att.net. I changed my user name to blank when logging in to att account and now I can use TV provider just fine.
     
  13. sznaps thread starter macrumors newbie

    Joined:
    Jun 11, 2013
    #13
    Worked for me too.
     

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