Attached is the transcript of a conversation I had with a DirecTV representative over their competitive offer with my current Charter Silver package. James:*Hi, I'm a DIRECTV product specialist. What questions can I answer for you about choosing new services? You:*James, I am interested in switching over from Charter cable TV, but it looks like your Choice package (the price I pay per month at Charter) doesn't even come close to the channel offerings I get from Charter. Is there something DirecTV can do to entice me to lock in a 24-mo agreement? James:*Thank you for considering DIRECTV. I'd be happy to explain how switching to DIRECTV would greatly benefit you and your household. James:*May I ask why you were interested in leaving your current service provider today? You:*Not interested in leaving, just wanting to get the most for my money, and I am looking to see what DTV has to offer for the same dollar as Charter. You:*If the offer was good enough, I would leave. But not hating my service, by any means. James:*DIRECTVs Choice package is $29.99 per month plus tax for 12 months. James:*After 12 months, you can continue to enjoy DIRECTVs Choice package for $56.99 per month plus tax. You:*Right. And there are several add-ins and incentives to go along with that. At Charter, I pay 29.99 per month, have no contracts, better selection of channels, and free HBO, Showtime, and Cinemax for free. You:*And those are lifetime subscriptions to those premium movie channels. James:*For a limited time you are getting $100 visa offer with Choice and above package available only online. James:*For the first three months premium channels are free with our packages, if you continue with the premium channels(HBO,Cinemax and Showtime) it will cost you $40 extra. However you can always remove or add by just calling Customer Service. You:*$100/mo pays 3 months of the up charge I would be hit with after 12 months. Not as great as it seems. And why would I want to pay for premium movie channels when Charter gives them to me for free? James:*When you order your DIRECTV package online, youll receive FREE professional installation, FREE shipping and handling (a $20.00 value), and there wont be any equipment to buy! You:*$100 visa offer only pays 3 months of the up charge I get hit with after 12 months. James:*These offers have 24 month agreements James:*With DIRECTV, you have the flexibility to change your package at anytime without extending your agreement. You:*Charter installed for free, and no need for shipping because they came to the house, for free. You:*I don't even have a contract with Charter. I could change 100 times a month if i wanted. James:*I am sorry all our packages comes with 24 months agreement. You:*I'm just saying, flexibility with contract extension isn't a feature compared to Charter. You:*Once again, what can DirecTV offer that Charter can't? James:*When you sign up for a 2 year agreement with DirecTV and select the Choice package or higher, you will receive a free Genie upgrade and NFL Sunday Ticket at no extra cost! You:*I have free DVR through Charter, and NFL Sunday Ticket is only for this season. Also, Charter offers me the NFL RedZone for this price. I would have to lock in for practically 2 seasons with DTV, which I would then have to pay for Sunday Ticket the second year (close to $200 charge, if I'm not mistaken). James:*For a Limited Time only, take advantage of an extra $10 a month for 12 months onall ourPackages! You:*And with Genie upgrade, I have to pay per month for the equipment or buy it all at once to have DVR in my house, which I currently have with Charter. James:*When you select a Genie there is a $15 per month Advanced Receiver Service fee. This includes Advanced Receiver-HD, Advanced Receiver-DVR, DIRECTV CINEMA and OnDemand, our new HD TV guide, TV apps like YouTube, Facebook and more. James:*There is an Additional TV Fee of $6 for Genie Mini in other rooms. You:*So you are offering the Choice package, with Sunday Ticket, Free Genie HD DVR upgrade, Movie channels for 3 months, all for 19.99/mo for 12 moths. So really it would be $35 for Genie, plus $6/room that I wanted it? James:*DIRECTV's new Genie lets you record up to 5 shows at once, so your entire family can enjoy recording shows without any conflicts. James:*With DIRECTV's Genie, you can record up to 800 hours of standard programming or 200 hours of high definition programming. You:*I have a 2 member family. More recording at once isn't necessary. You:*So I would get a $100 gift card, 20/mo for 12 mos, 59/mo for 12 mos, Sunday Ticket for 1 season, $325 for second season, 15/mo for Genie for 24 mos, and 6/mo for extra rooms? Plus, I don't get free HBO Showtime Cinemax? James:*Yes, you are right. James:*Are you still with me? You:*So that is a total package of $1933 w/o movie channels, with an extra $960 if I wanted premium channels. You:*This same package, without DTV's Sunday Ticket, costs me $720 at Charter, with no commitment to keep buying it. You:*And I still get to keep my RedZone (which you charge extra for) and my premium channels. You:*Oh, there's also the $100 card I forgot about from you. So really it's 1833 w/o movie channels for 24 months. You:*Plus taxes and fees. You:*Is this the best offer that DTV has? James:*Yes, this is our best offer. You:*Could you take the $15/mo charge off and give us 2 minis for free? That would take $648 off the total, making it closer to that $720/2 years at Charter total. James:*I am sorry as i am a chat specialist we do not have access to change the pricing. You:*Is there someone I can speak with about this? James:*You can call our Customer Service at 1-888-777-2454. James:*Is there anything else I can help you with today? You:*No. Thanks for the info. James:*Thank you for considering DIRECTV today. James:*Have a great day. James:*Take care. Thanks for viewing. DirecTV seems like a major bust!