dirt particles stuck in screen?

[hagar]

Hi,

My Mid 2014 macbook pro has already received two screen replacements. The first one had stuck pixels, the second also had stuck pixels and just went blank one day. They were replaced free of charge. But each time, I could feel little particles stuck in/on the screen were the "stuck" pixels were visible.

Now, with my third screen, I again have the problem on two locations: two little black dots that are stuck on the screen and that I can feel with my finger nail. They seem to be stuck in the screen.

My only explanation is that these are little dirt particles that get jammed between the keyboard and the screen and because of the pressure get fixed in the screen. Possibly because the never ending quest of Apple for thinner devices makes the space between keyboard and screen too narrow.

Do others have these problems? Could this be a design flaw of the device, or am I the only one? I travel a lot with my laptop, but it's always in a protective sleeve.

 

[rasputin1969]

This is a common problem with the retina screens. The only solution is a screen protector (for whatever reason)

 

[James.K.Polk]

Hi,

My Mid 2014 macbook pro has already received two screen replacements. The first one had stuck pixels, the second also had stuck pixels and just went blank one day. They were replaced free of charge. But each time, I could feel little particles stuck in/on the screen were the "stuck" pixels were visible.

Now, with my third screen, I again have the problem on two locations: two little black dots that are stuck on the screen and that I can feel with my finger nail. They seem to be stuck in the screen.

My only explanation is that these are little dirt particles that get jammed between the keyboard and the screen and because of the pressure get fixed in the screen. Possibly because the never ending quest of Apple for thinner devices makes the space between keyboard and screen too narrow.

Do others have these problems? Could this be a design flaw of the device, or am I the only one? I travel a lot with my laptop, but it's always in a protective sleeve.

Just had my screen replaced (dead, black pixels) and now have spotted some shiny, whitish marks that I think literally just appeared this morning. Did you end up getting this replaced again? Any other ideas?

 

[James.K.Polk]

Not that anyone cares, but Apple replaced this for me no problem.

 

[hagar]

I don't understand. I had my Macbook Pro screen replaced three times since January. Out of warranty so no complaints about Apple service! But one day with my newest screen and I already have a new dent. I've tried with a keyboard protector and without and make sure there's no dirt on the keyboard when closing it. But again I already have a new dirt dent. Maybe sand comes out of the keyboard when moving the laptop around? But then the keyboard protector should protect the screen, no?

I just don't know how this keeps happening!

 

[New_Mac_Smell]

I don't understand. I had my Macbook Pro screen replaced three times since January. Out of warranty so no complaints about Apple service! But one day with my newest screen and I already have a new dent. I've tried with a keyboard protector and without and make sure there's no dirt on the keyboard when closing it. But again I already have a new dirt dent. Maybe sand comes out of the keyboard when moving the laptop around? But then the keyboard protector should protect the screen, no?

I just don't know how this keeps happening!

You're using a keyboard protector on a rMBP and complaining about 'dents' appearing on the screen? Bare in mind Apple ask you not to do this https://support.apple.com/en-us/HT203671.

The other thing to do is make sure you're protecting it properly when transporting. If you're putting it into a loaded bag with other stuff, chances are there's pressure/stress being applied to it. So you want to allow for this and either use a hard case or make sure it's not being squished into a bag.

Sounds like you should also invest in some compressed air if you haven't already, clean it out every so often to avoid any foreign particles.