Dirt Under iPhone Glass

Discussion in 'iPhone Tips, Help and Troubleshooting' started by KameronBriggs, Feb 8, 2010.

  1. KameronBriggs macrumors 6502


    Feb 8, 2010
    Somewhere Sunny, California
    :DSo just today I was using my phone in the sunlight,
    and I saw disgusting white particles of dust under the glass, near the home button.
    My phone is a white iPhone 3GS, which I've had for less than 3 months.
    I've had this problem with previous Apple products, such as my iPod touch, which was replaced in the Apple Store.
    Has anyone else had this problem with an iPhone 3G or 3GS?
    Any feedback will totally help.
  2. Resist macrumors 68030

    Jan 15, 2008
    Yes, a few others have had this same issue. Thankfully not me though. You can return it or just remove the glass and clean it yourself.
  3. Shenaniganz08 macrumors 6502

    Jan 26, 2010
    OH dear God, don't try to do it yourself, You risk

    a) damaging your rubber seal = more dust will get in
    b) introduce more dust into your phone when trying to clean it
    c) Potentially break something = ruin your warranty

    It really depends on how much it bugs you.

    If I was in your situation I would let it build up until the last few days before your warranty is about to be over, sett up an appointment and hope you get a good one

    Getting a refurbished phone ( as good as new if not better) will gain you an additional 90 day warranty or the original lenght of the warranty ( which ever is longer) .. So if it doesn't bug you , hold on to it and hope you can extend your original warranty to 15 months :apple:

    ( this will extend your warranty by 0-90 days, depending
  4. JD914 macrumors 6502a


    Sep 24, 2007
    Dutchess County NY
    Poor advice, that's what warranties are for.
  5. Lou E. Ville macrumors member

    Feb 8, 2010
    Take it to the Apple Store and see what they can do for you. Just today I took my 3GS in because of dust under the screen (and possibly a couple of damaged pixels) and they replaced the display on the spot, free of charge.
  6. Shasta McNasty macrumors 6502a

    Shasta McNasty

    Jan 5, 2010
    Southern Cali
    I had this happen to me with my 3G. Just make an appointment at the apple store with a "genius" and they will replace it on the spot.

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