Hi everyone,
Long story short-- I had an old iPhone 4 that I no longer needed and decided to give it to a relative. It contains Find My iPhone app/iCloud. Unfortunately I created a new password for my itunes account before I got a new phone and I can't remember the password for it. I also can't figure out what E-mail the account is linked up to and for some reason it tells me my security questions are invalid as well (I can't even get passed the birth date check page). Is there any way for me to call up Apple or speak to a representative and have them verify who I am based on my personal information; so they can reset my information on the phone? As far as I know the phone cannot be wiped until iCloud etc. are taken off. I've been trying to figure this out for a week or two and I'm stumped. If anyone has any tips I'd really appreciate it. Thanks!
Long story short-- I had an old iPhone 4 that I no longer needed and decided to give it to a relative. It contains Find My iPhone app/iCloud. Unfortunately I created a new password for my itunes account before I got a new phone and I can't remember the password for it. I also can't figure out what E-mail the account is linked up to and for some reason it tells me my security questions are invalid as well (I can't even get passed the birth date check page). Is there any way for me to call up Apple or speak to a representative and have them verify who I am based on my personal information; so they can reset my information on the phone? As far as I know the phone cannot be wiped until iCloud etc. are taken off. I've been trying to figure this out for a week or two and I'm stumped. If anyone has any tips I'd really appreciate it. Thanks!