iPhone 11 Disappearing email content

[JasonK1969]

I’ve just bought an iPhone 11. It’s great but when archiving emails from inbox/junk to another folder, the content of the moved email vanishes. I just get a “This message has not been downloaded from the server” message.

it’s not a problem for emails that contain advertising images etc but for more important text only emails it is a big problem.

Anyone know what’s going on?

thanks.

 

[BrianBaughn]

What email provider?

 

[now i see it]

Emails are stored on the web server. It sounds like the server is running slow or whatever. Check again later

 

[dotme]

If by chance you're using IMAP and this is mostly happening to emails you have moved into folders, you're not alone.

https://discussions.apple.com/thread/250662551

Wife and I are experiencing the same issue. It's really frustrating. iOS 13 generally seems to have done more harm than good to the Mail app.

 

[JasonK1969]

What email provider?

I use Netaddress (USA.net) but I think it happens to mail a receive through gmail too.

 

[jpn]

I’ve just bought an iPhone 11. It’s great but when archiving emails from inbox/junk to another folder, the content of the moved email vanishes. I just get a “This message has not been downloaded from the server” message.

it’s not a problem for emails that contain advertising images etc but for more important text only emails it is a big problem.

Anyone know what’s going on?

thanks.

hi
the behavior you describe is confirmed as still happening in macOS Catalina 10.15.2 Mail app.*
but i have never heard of the problem you describe happening in OS.
are you using apple's Mail app on iOS?

*just today i lost an incoming business email that i took a chance to move to a local folder on my mac - and it lost its content (only header info appears after it being moved).
the workaround on mac's Mail is to drag an important email to the desktop and then take a chance to move the original mail; reimporting it if the original one gets "lost".

 

[JasonK1969]

hi
the behavior you describe is confirmed as still happening in macOS Catalina 10.15.2 Mail app.*
but i have never heard of the problem you describe happening in OS.
are you using apple's Mail app on iOS?

*just today i lost an incoming business email that i took a chance to move to a local folder on my mac - and it lost its content (only header info appears after it being moved).
the workaround on mac's Mail is to drag an important email to the desktop and then take a chance to move the original mail; reimporting it if the original one gets "lost".

 

[JasonK1969]

This is exactly what is happening in my iPhone.
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What email provider?