Resolved Disappearing strokes on iPad Pro w/ Pencil

Discussion in 'iPad Tips, Help and Troubleshooting' started by ardent11, Dec 28, 2015.

  1. ardent11, Dec 28, 2015
    Last edited: Jan 5, 2016

    ardent11 macrumors newbie

    Joined:
    Jun 25, 2007
    Location:
    Sydney
    #1
    Hey guys,

    I was wondering if you could reproduce an issue I'm having with the iPP and the Pencil. I'm running into an issue where my strokes are randomly disappearing while I'm drawing, it seems like the palm rejection algorithm is getting confused, here's how it happens:

    In any app, start a stroke with the pencil, but have your hand completely off the screen (only the pencil tip is touching), now as the stroke is going, rest your palm down. Does the stroke disappear?

    This also happens starting with your palm on the screen – start a stroke with your palm on the screen, while keeping the tip on the screen, remove your palm, keep the stroke going then rest your palm again. It should disappear.

    I noticed this happening a lot and mainly when drawing circles as I'd usually start with my hand completely off the screen.

    Thanks

    Edit: The 'Zoom' three finger tap accessibility feature interfered with the palm rejection, I have since changed the trigger to be three clicks of the home button rather than three three fingers taps.
     
  2. Gigster99 macrumors newbie

    Joined:
    Dec 28, 2015
    #2
    No, I couldn't reproduce that issue. My initial thought was that the "Palm-recognition" was kicking in, but you said you didn't even have your hand on the screen. Very odd. Not sure what the issue would be. Probably just a bug.
     
  3. ardent11 thread starter macrumors newbie

    Joined:
    Jun 25, 2007
    Location:
    Sydney
    #3
    I didn't have my hand on the screen initially, but like I said, as I started drawing a line then placing my hand on the screen would cause the last line I started drawing to disappear.

    I'll see if some others can reproduce it before I take it to the Apple Store. Thanks for the reply.
     
  4. DaniJoy macrumors 6502

    Joined:
    Nov 19, 2015
    Location:
    California
    #4
    I have big issues too. Your not alone. It's software bugs and hardware limits. I have a support ticket with procreate. But palm rejection works really poor for my drawing style also.

     
  5. ardent11 thread starter macrumors newbie

    Joined:
    Jun 25, 2007
    Location:
    Sydney
    #5
    I've actually ended up solving this issue, what I found was the 'Zoom' accessibility was interfering, I use to use a three finger double tap to bring up the Zoom option modal, this seemed to interfere with the palm rejection, I've ended up changing the trigger from the three finger double tap to a triple click of the home button.

    I'd check if you have this turned on.
     
  6. SunnyFL macrumors regular

    Joined:
    Jul 12, 2010
    #6

    How do you change it from the 3 finger default to the triple tap of the home button.
     

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