"During December of 2010 i decided to switch from a Sony Vaio to a MacBook white for the first time ever, during the first few months i was pleased with my purchase however a few months in i began to notice that my £800 macbook white was not as "Revolutionary" and powerful as it was made out to be. I had noticed that my computer became slow occasionally even when playing small games such as Minecraft BUT also when performing the simplest of tasks would crash or take a relatively long time loading ( I am fully aware that computers have to load but it is too long often) i have also had several problems with pages and keynote often crashing with no warning loosing me around 1-2 hours of solid work swell (this is when i do not have any RAM eating applications open, The only thing i may have open when using keynote or pages may be Safari)
Another fault found is the battery life. Advertised at 9 hours it is often lasting around 5-6 hours (sometimes less) at the most while using only safari or similar applications. This is not the end to the list of problems, Since the "Update" from Snow Leopard to Lion i had noticed that my right click using two fingers on the trackpad had a 2-3 second delay. as previously mentioned that this computer is struggling to play small games (the reason why i am disappointed is because of the advertised specifications) since the update nearly all have became impossible to play due to the computer being slow or worse crashing.
Yes it does sound that I'm being picky but to say that i got the quality of a £500 computer for £800 and functions that are not %100 efficient its not right. I do hope that this will not be my last mac due to the quality and services of the seller. My laptop is still under warranty sue to the fact that i purchased it during the winter holidays 2010.
I would be happy to return my mac BUT exchange it for a refurbished low end imac and would put money towards it if the macbook did not cover it. (I am only wishing return it because i paid £800 for a computer so i expect it to be perfect. ( i am 14 so £800 is a MASSIVE amount to me (and anyone else i guess for that matter) especially as it took me a long time to get, this is the reason why i am making a big deal about my value for money)"
Could anyone tell me what my chances are of getting any kind of compensation. Its not like I'm going to get a refund and go to a different store, i would buy the refurb from the same branch that i bought my MB from.
(ALL of these problems listed are true BUT another secret reason is that i have discovered that the macbook is just not right for me i need a big desktop and i do not need the tiny screen (that has given me eye strain some times) or portability (21.5)
Anyone know of any other things to say to increase my chances?
(Edit) i have had this since christmas and using Snow Leopard
Another fault found is the battery life. Advertised at 9 hours it is often lasting around 5-6 hours (sometimes less) at the most while using only safari or similar applications. This is not the end to the list of problems, Since the "Update" from Snow Leopard to Lion i had noticed that my right click using two fingers on the trackpad had a 2-3 second delay. as previously mentioned that this computer is struggling to play small games (the reason why i am disappointed is because of the advertised specifications) since the update nearly all have became impossible to play due to the computer being slow or worse crashing.
Yes it does sound that I'm being picky but to say that i got the quality of a £500 computer for £800 and functions that are not %100 efficient its not right. I do hope that this will not be my last mac due to the quality and services of the seller. My laptop is still under warranty sue to the fact that i purchased it during the winter holidays 2010.
I would be happy to return my mac BUT exchange it for a refurbished low end imac and would put money towards it if the macbook did not cover it. (I am only wishing return it because i paid £800 for a computer so i expect it to be perfect. ( i am 14 so £800 is a MASSIVE amount to me (and anyone else i guess for that matter) especially as it took me a long time to get, this is the reason why i am making a big deal about my value for money)"
Could anyone tell me what my chances are of getting any kind of compensation. Its not like I'm going to get a refund and go to a different store, i would buy the refurb from the same branch that i bought my MB from.
(ALL of these problems listed are true BUT another secret reason is that i have discovered that the macbook is just not right for me i need a big desktop and i do not need the tiny screen (that has given me eye strain some times) or portability (21.5)
Anyone know of any other things to say to increase my chances?
(Edit) i have had this since christmas and using Snow Leopard
