Disappointed with Face ID

[rjp1]

It works great during the day. It feels rushed to me though.

When I am laying in bed before sleep and have half my face on a pillow - it never works. I thought rotating my face during setup was to help it learn my face to work when it is not a perfect straight ahead glance at the phone. Should I try setting it up a third time or is this just going to take a hardware revision?

My current workaround is to lift my head up or just enter the passcode - both of which are not optimal since this was such a major part of their sales pitch.

I know some will say it is not designed for this, but this a typical use case. Also, just because it can’t see my entire face doesn’t mean it shouldn’t be able to identify me. If I look at someone I know while they have their head on a pillow, then it wouldn’t make me not be able to identify them. Same should go for Face ID, or else they should call it something else.

 

[Allyance]

Should learn your face with use, make sure you use passcode right after failure to teach it. I have found it works off axis quite well. Try so show more of your face and give it a chance, I think you are asking alot.

 

[Gathomblipoob]

Also, make sure you're not holding the phone too close to your face when in bed

 

[rjp1]

Should learn your face with use, make sure you use passcode right after failure to teach it. I have found it works off axis quite well. Try so show more of your face and give it a chance, I think you are asking alot.

Entering the passcode after a failure helps it learn? I didn’t know this. I guess I’ll give it more time.

 

[Allyance]

Also, make sure you're not holding the phone too close to your face when in bed

I have found it works at arms length too!

 

[CharlesShaw]

It feels rushed to me though.
...
Also, just because it can’t see my entire face doesn’t mean it shouldn’t be able to identify me. If I look at someone I know while they have their head on a pillow, then it wouldn’t make me not be able to identify them.

So Apple should have waited until Face ID can perform like the human brain?

 

[itsmemuffins]

Should learn your face with use, make sure you use passcode right after failure to teach it. I have found it works off axis quite well. Try so show more of your face and give it a chance, I think you are asking alot.

This.

The more it fails the less it fails. I can now unlock it at odd angles. My mouth covered with my hand. All sorts.

As long as you enter the passcode when it fails. It will know for next time.
Face ID is already unlocked before I even Stratton to swipe up now.

 

[rjp1]

This.

The more it fails the less it fails. I can now unlock it at odd angles. My mouth covered with my hand. All sorts.

As long as you enter the passcode when it fails. It will know for next time.
Face ID is already unlocked before I even Stratton to swipe up now.

Awesome - I will start doing that!
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So Apple should have waited until Face ID can perform like the human brain?

I’ve had more errors with Face ID in a week of having the phone than I did in total in the _years_ since the introduction of Touch ID. It shouldn’t be going in reverse. Touch ID didn’t require me to do a perfect touch - I could hit it with the side of my finger and it worked fine, which is very similar in practice to seeing the side of my face.

I’m not sure why you would want it to not be good.