Disappointed with LTE performance

Discussion in 'Apple Watch' started by spiritedcharm, Oct 3, 2017.

  1. spiritedcharm macrumors member

    Joined:
    Feb 3, 2012
    #1
    I was so excited to upgrade from the second generation watch to the 3. I couldn’t wait to try it while out kayaking. Sorry to say, I completely lost service while out on the lake. My husband had his iPhone with him and never lost a signal. So apparently the smaller antenna in the watch affects reception in some areas even though the phone has no problems. So disappointed with the LTE.
     
  2. deadworlds macrumors 65816

    deadworlds

    Joined:
    Jun 15, 2007
    Location:
    Citrus Heights,CA
    #2
    The basic laws of physics and how wave lengths work applies to everything, even the Apple Watch.

    I’m not surprised you lost reception, as You stated the watch is using a much smaller antenna. Also you were on/in a large body of water, which is known to absorb said wave lengths. Sorry you had a bad experience.
     
  3. Farrellcollie macrumors 6502

    Joined:
    Apr 23, 2011
    #3
    I have had the same thing happen - the losing or not connecting to lte where my phone has service. It is disappointing. I have had to turn lte on and off to get it to connect more than once in places I know the watch does get lte. I don't think it is really ready yet to serve as a reliable device in that way.
     
  4. powerslave65 macrumors 6502

    powerslave65

    Joined:
    Mar 21, 2011
    Location:
    Sherman Oaks CA
    #4
    If you are looking to make phone calls that never drop from a lake or mountain you need a SAT phone not a watch or a cell phone.
     
  5. Farrellcollie, Oct 3, 2017
    Last edited: Oct 3, 2017

    Farrellcollie macrumors 6502

    Joined:
    Apr 23, 2011
    #5
    Just wanting it to work where my normal iphone 6s works. Particularly since the cell phone companies want so much a month for the lte. It is not worth paying for it if it is not going to work
     
  6. Smoothie macrumors 6502a

    Joined:
    Jun 23, 2007
    Location:
    California
    #6
    The body of water doesn't absorb radio frequency energy, unless the OP was under the water and not in a kayak floating on the surface. In fact, the ultra high frequency signals used in cell phones travel in a direct path (line-of-sight), so being on a lake could actually help since there aren't buildings to block the signal. It's possible that water vapor evaporating from the lake on a hot day could reduce the strength of the signal by partially reflecting it.

    Lower frequencies in the short wave spectrum actually propagate over long distances by bouncing off the ionosphere and the ocean, so water helps to transmit the signal.

    The problem the OP experienced was probably due to the smaller antenna in the watch. It's also possible that the receiver in the watch isn't as sensitive to weak signals.
     
  7. HeathH macrumors regular

    Joined:
    Apr 21, 2010
    Location:
    Honolulu, HI
    #7
    If that’s the case, software updates will probably improve LTE connections.
    --- Post Merged, Oct 3, 2017 ---
    This reminds me a lot of early iPhone complaints, especially in San Francisco.
     
  8. KPOM macrumors G5

    Joined:
    Oct 23, 2010
    #8
    It could be because the Watch supports fewer LTE bands than the iPhone. Only the more common older bands are supported.
     
  9. Farrellcollie macrumors 6502

    Joined:
    Apr 23, 2011
    #9
    I knew going into this watch it was a gamble with the LTE. But it still can be frustrating.
     
  10. richard371 macrumors 68020

    Joined:
    Feb 1, 2008
    #10
    Given the size of the watch compared to the my iphone 7 plus my 7 plus wins in LTE, GPS, batterylife etc. Simple physics. It a watch
     
  11. Orangeman13 macrumors 6502

    Orangeman13

    Joined:
    Aug 3, 2015
    #11
    Mine works everywhere my iPhone 7 Plus does
     
  12. Rmpaul211 macrumors regular

    Rmpaul211

    Joined:
    Jun 30, 2015
    #12
    I keep thinking I should cancel my order and just get the regular gps nike watch smh
     
  13. Bryan Bowler, Oct 3, 2017
    Last edited: Oct 3, 2017

    Bryan Bowler macrumors 68040

    Joined:
    Sep 27, 2008
    #13
    Don’t base your decision off the crazy things you read here. Apple gives you up to 14 days to try it out and of you don’t like it, it’s easy to return it.
     
  14. Rmpaul211 macrumors regular

    Rmpaul211

    Joined:
    Jun 30, 2015
    #14
    I’m not. That’s been on my mind. I really got for just in case I want to add the lte on my plan and just use it for whatever. But I figured I’ll literally never actually use it because always have my phone with me.
    --- Post Merged, Oct 3, 2017 ---
    Got it for just in case purposes**
     
  15. DotCom2 macrumors 68040

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    Feb 22, 2009
    #15
    We are all guinea pigs for the Apple Watch series 4 LTE.
     
  16. spiritedcharm thread starter macrumors member

    Joined:
    Feb 3, 2012
    #16
    Excuse me, but there was nothing crazy about my post. I was simply stating a fact. The watch antenna is clearly not as powerful as the phone, so it doesn’t serve as a reliable replacement for when I don’t want to bring my phone along. My primary justification for buying a watch with cellular was to leave my phone in the car when kayaking. The performance issue was disappointing to me. The lake I was on was by no means in a remote location, so it’s not unreasonable to expect it to work where cellular service is available - especially considering the paddle boarding example used for the Apple event.

    I still enjoy the watch and feel it’s an improvement over the series 2 and I do agree with you that there’s no harm in trying it to see if it works for you. Just don’t call me crazy for stating my experience, please and thank you.
     
  17. HeathH macrumors regular

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    Apr 21, 2010
    Location:
    Honolulu, HI
    #17
    For sure. I started buying Apple products Just after Jobs came back. One thing has always been the case, the software updates come frequently and generally increase the life of older products. I expect in 4-6 months a few versions of watch OS will fix many of these connection issues. LTE is the only thing really pushing me to upgrade my S0. Just installed High Sierra on a 7 year old MacBook Pro and works great.
    --- Post Merged, Oct 3, 2017 ---
    May not be the case on every lake.
     
  18. Rmpaul211 macrumors regular

    Rmpaul211

    Joined:
    Jun 30, 2015
    #18
    FACTS LOL
    --- Post Merged, Oct 3, 2017 ---
    I don’t think he was singling you out. He was probably generalizing peoples opinions in these forums.
     
  19. perezr10 macrumors 6502a

    Joined:
    Jan 12, 2014
    Location:
    Monroe, Louisiana
    #19
    So what carrier or carriers are your watch and husbands iPhone on?

    My Series 3 connection has been flawless. Even in the middle of large steel buildings.

    Also, did you swipe up into control center and verify that your LTE was switched on and hunting for a signal? When I first got my watch for whatever reason it was switched to off a couple times.
     
  20. Farrellcollie, Oct 3, 2017
    Last edited: Oct 3, 2017

    Farrellcollie macrumors 6502

    Joined:
    Apr 23, 2011
    #20
    I am on verizon and yes - mine is switched on and hunting for a signal.
    I also take exception that reporting these experiences means the reporters are crazy
     
  21. sorka macrumors newbie

    Joined:
    Aug 18, 2017
    #21
    Not even remotely true.
     
  22. Leica Dad Suspended

    Leica Dad

    Joined:
    Sep 28, 2017
    #22
    I have the reception issue even in the pool. I can get signal all around the edge of the pool, once I start swimming the signal will be gone.
    Im not sure how the surfer was able to receive calls in the Apple TV ad.
     
  23. matrix07 macrumors 601

    matrix07

    Joined:
    Jun 24, 2010
    #23

    What he said is true though. The majority of posts here in MR are complaints and complaints. If I have never used Apple products in my life I'd think they rarely work. If you're here long you'll know what I mean.


    On topic, I wonder if it's the case that OP's husband phone fell back to 3G to work in that lake. OP should have screen grabbed LTE signal on the watch and on her husband phone to compare.
     
  24. Orangeman13 macrumors 6502

    Orangeman13

    Joined:
    Aug 3, 2015
    #24
    Mine has no trouble keeping LTE signal
     
  25. perezr10 macrumors 6502a

    Joined:
    Jan 12, 2014
    Location:
    Monroe, Louisiana
    #25
    Is your husband’s iPhone also on Verizon?
     

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44 October 3, 2017