Disappointment on iTunes Store

Discussion in 'iOS Apps' started by kmkonline, Jan 24, 2009.

  1. kmkonline macrumors newbie

    Joined:
    Jan 15, 2008
    #1
    I cannot buy songs/movie, it says that my account was disabled.

    Its unbelieving that such a large company like apple will lock my account without notifying me what happened to my account. I need my account back. I believe a responsible should notify its customer before doing these thing to their account. We are paying the money to gain our service. I really don't know what happened.

    Please give me an explain. Its a shame for the Apple staff that they say they care about other people on technology, but now what happened? I waited a week and sent three e-mail to the iTunes Store but no one reply? What are they doing? just playing the games with the iPhone???

    I am very disappointed on apple's service.

    Please find someone to sort out my case.

    Thanks.
     
  2. STOCK411 macrumors member

    Joined:
    Oct 15, 2007
    #2
    1... this is not the official apple fourm... call apple (you can find their number on their site)
    2. what did you do recently with the account (like how much did you buy)
     
  3. motulist macrumors 68040

    motulist

    Joined:
    Dec 2, 2003
    #3
    Um, this website is not Apple. You need to go here.

    www.apple.com
     
  4. DPA macrumors 65816

    DPA

  5. jmccullough108 macrumors 6502a

    jmccullough108

    Joined:
    Nov 2, 2008
    Location:
    St. Louis, MO
    #5
    Let us know why it was locked down! You got me curious, lol.
     
  6. JML42691 macrumors 68020

    JML42691

    Joined:
    Oct 24, 2007
    #6
    Nobody here knows what reason your account was shut down for. Try contacting Apple directly. And this isn't Apple's site, so you are not going to receive any actual explanation here.
     
  7. motulist macrumors 68040

    motulist

    Joined:
    Dec 2, 2003
    #7
    I'm sure his account wasn't "locked." Given the level of computer literacy that this person has demonstrated in what they wrote, I'm sure the problem is just some very simple thing he or she doesn't know how to do. If they would've posted a polite descriptive explanation of the problem here, I'm sure we all would've bent over backwards to try to help them solve the problem. But instead they just assume that Apple has "locked" their account and goes off on a rant about how bad Apple is. I don't like to go out of my way to help people who act like that, if they're gonna act like that then let em figure it out themselves.
     
  8. JML42691 macrumors 68020

    JML42691

    Joined:
    Oct 24, 2007
    #8
    Yeah, chances are it isn't anything near being locked out. It sounds like this person is just having problems with their account and is assuming that they have been "locked out." This could have been any number of things, 9/10 of which were most likely through the part of the user....

    To the OP, could you supply us with any more information as to what happens when you attempt to download something on the iTunes Store, or access your account?
     
  9. Zincous macrumors 6502

    Joined:
    Nov 21, 2008
    Location:
    Sacramento CA
    #9
    Have you recently bought/redeemed an itunes gift card bought online?
     
  10. motulist macrumors 68040

    motulist

    Joined:
    Dec 2, 2003
    #10
    You guys are wasting your typing. This person (if they aren't a troll) thinks they sent Apple an email, they don't understand that this is a forum page that they need to check back on later to read any replies, they're probably expecting a response from Apple to appear in their email box. I doubt this poster is ever going to read any of the things you write here. They have only one other post here at MRForum and it was an almost identical post written as if they were writing to Apple. This person is probably never going to even see any of the responses written here.
     
  11. MacToddB macrumors 6502a

    MacToddB

    Joined:
    Aug 21, 2007
    Location:
    Rochester, NY
    #11
    Here was his post from Jan 15th:

     
  12. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #12
    We probably need to get this and those other threads closed...
     
  13. jchampl macrumors member

    Joined:
    Sep 12, 2008
    #13
    I had this happen once to my account, I emailed them at the support page on apple.com and hours later I had an email apologizing and making sure it was fixed.
     
  14. kmkonline thread starter macrumors newbie

    Joined:
    Jan 15, 2008
    #14
    The user that i bought through paypal use this e-mail, please becareful.

    sales@uaistore.com
     

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