Disappointment with Macbook Retina keyboard build quality

Discussion in 'MacBook' started by tle, Feb 14, 2016.

  1. tle macrumors newbie

    tle

    Joined:
    Feb 14, 2016
    Location:
    Ho Chi Minh, Vietnam
    #1
    As part of the very first buyer of the new MacBook Retina, I was hyped with the new keyboard and non-mechanical trackpad. The new keyboard is pretty awesome, it takes a while to get used to it but once I am familiar enough with it, it was a pleasant well except _one thing_, that is the build quality is pretty sub-par to the standard of other MacBook build (MacBook Air and MacBook Pro).

    You see, the key label after 6 months of usage become so worn out that I am shocked to believe this is the build quality from Apple. I own a 2 years old Macbook Pro and have been using it as main work machine and label is bit glossy but not worn out like this.

    So I hope this post serves as warning for whom who want to buy the new MacBook. Apple is cutting corner in quality build :(

    Screen Shot 2016-02-12 at 1.22.45 PM.png
     
  2. burgman macrumors 65816

    burgman

    Joined:
    Sep 24, 2013
    #2
    My first one, bought at launch showed key wear very quickly. I have ordered a keyboard cover on my new one. It is Disappointing I wonder if AppleCare covers it.
     
  3. east85, Feb 14, 2016
    Last edited: Feb 14, 2016

    east85 macrumors 65816

    east85

    Joined:
    Jun 24, 2010
    #3
    Do they sell the thin rubbery clear covers for this model? Definitely sucks that their quality dipped here.
     
  4. Truefan31 macrumors 68040

    Truefan31

    Joined:
    Aug 25, 2012
    #4
    I'd imagine this is covered under the normal manufacturer warranty. Go get a new mb
     
  5. palpatine macrumors 68040

    Joined:
    May 3, 2011
    #5
    The build quality could be better. I've had issues with the keyboard as well.
    http://forums.macrumors.com/threads/crumbling-keys.1942841/#post-22402436

    But, it seems par for the course in a first-generation device. Apple stands behind their stuff, and, if my experience is any indication, you can probably get everything taken care of in ten or fifteen minutes.
     

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