I gave my son my 4th gen Touch. Before he got it, I put it back to factory settings and updated the software. He then set it up via his iMac, and when the suggestion appeared to upgrade it to iOS 6, he went ahead. This is what he tells me: ___ ...now it won't turn on. This is what happened: I did the update A USB to iTunes symbol appeared on the screen right after the update was finished I plugged the iPod into my computer, and was told that I should do a restore I tried to do a restore, and after a while the error message "The iPod could not be restored. this device isn't eilgible for the requested build" appeared. ___ He asked me for help, so I started to google for him. I found several sites that mention this error message specifically, but the fix they suggest doesn't work for him (they suggest deleting or inserting # in front of a file in the host map, but that file isn't there in his case). This is one of the suggestions for a fix, that doesn't work: Other solutions I found seem to be based on the device having been jailbroken, and this iPod isn't. He's a smart kid and used to figuring out computer things for himself, and for that matter I'm used to figuring them out myself as well - or at least finding the answer online. But we're both stumped. It's only about a year old, so I don't want to give up on it. Anyone else have this problem and mange to fix it? (I've searched here on MR, but if there's a relevant thread please point me in that direction!) Thanks in advance.