"Disc Utility has lost its connection with the disc management tool"

Discussion in 'Mac Basics and Help' started by dontlosetouch, Dec 5, 2008.

  1. dontlosetouch macrumors member

    Joined:
    Jul 27, 2006
    #1
    Help!

    I keep trying to erase and reformat my iPod, but every time I try I get the

    "Disc Utility has lost its connection with the disc management tool. Please quite and try again" message.

    Keep doing that, and again, displays the same message.

    What do I need to do to get it working properly?

    Thanks!
     
  2. DoFoT9 macrumors P6

    DoFoT9

    Joined:
    Jun 11, 2007
    Location:
    Singapore
    #2
    try to format it/restore it with iTunes first, then go again. maybe that will work??
     
  3. dontlosetouch thread starter macrumors member

    Joined:
    Jul 27, 2006
    #3
    When I restore an iPod through iTunes will it reformat it as well then?
     
  4. DoFoT9 macrumors P6

    DoFoT9

    Joined:
    Jun 11, 2007
    Location:
    Singapore
    #4
    no i dont think it reformats it, simply erases EVERYTHING(including songs, calendars etc) and reinstalls it again.
     
  5. dontlosetouch thread starter macrumors member

    Joined:
    Jul 27, 2006
    #5
    Well considering I need to reformat it as I'm installing Leopard it's something I need to do!
     
  6. DoFoT9 macrumors P6

    DoFoT9

    Joined:
    Jun 11, 2007
    Location:
    Singapore
    #6
    huh? your installing leopard on your ipod??

    restore the ipod through itunes, then try reformat it in disk utility.. it might work you never know.
     
  7. dontlosetouch thread starter macrumors member

    Joined:
    Jul 27, 2006
    #7
    I stupidly lost my disc but have a backup, so putting it onto my iPod and then booting it up and installing.

    I've tried that and I need to partition it, but I keep getting the disk management tool error!
     
  8. DoFoT9 macrumors P6

    DoFoT9

    Joined:
    Jun 11, 2007
    Location:
    Singapore
    #8
    ok that makes sense, thanks for clarifying.

    im running out of options, ill have a think for a bit. hopefully somebody else can help haha.
     
  9. dontlosetouch thread starter macrumors member

    Joined:
    Jul 27, 2006
    #9
    From trying to research it was something to do with iTunes so I completely trashed that to no avail.

    I really don't know what's wrong with it, it's doing my head in and I want Leopard!
     
  10. dontlosetouch thread starter macrumors member

    Joined:
    Jul 27, 2006
    #10
    Does this crash log help identify what the problem is?

    ===== Friday, 5 December 2008 14:22:40 Europe/London =====
    **********

    Host Name: Alex
    Date/Time: 2008-12-05 14:22:48.997 +0000
    OS Version: 10.4.11 (Build 8S2167)
    Report Version: 4

    Command: DiskManagementTool
    Path: /System/Library/PrivateFrameworks/DiskManagement.framework/Resources/DiskManagementTool
    Parent: Disk Utility [241]

    Version: ??? (???)

    PID: 242
    Thread: 0

    Exception: EXC_ARITHMETIC (0x0003)
    Codes: EXC_I386_DIV (divide by zero)

    Thread 0 Crashed:
    0 libgcc_s.1.dylib 0x90bd59b5 __udivdi3 + 321
    1 com.apple.MediaKit 0x93220c63 MKISOSchemeDetect + 69
    2 com.apple.MediaKit 0x9323bfee MKMediaSchemesDetect + 510
    3 com.apple.MediaKit 0x9323cbc7 MKCFReadMedia + 59
    4 DiskManagementTool 0x0001e294 0x1000 + 119444
    5 libobjc.A.dylib 0x90a5cc56 objc_msgSendv + 54
    6 com.apple.Foundation 0x927fb52b -[NSInvocation invoke] + 1341
    7 com.apple.Foundation 0x92821387 -[NSInvocation invokeWithTarget:] + 67
    8 com.apple.Foundation 0x927fb09c -[NSInvocation invoke] + 174
    9 com.apple.Foundation 0x928486a7 -[NSConnection dispatchInvocation:] + 487
    10 com.apple.Foundation 0x92846aa9 -[NSConnection handleRequest:sequence:] + 1273
    11 com.apple.Foundation 0x92846306 -[NSConnection handlePortCoder:] + 922
    12 com.apple.Foundation 0x92845f47 -[NSConcretePortCoder dispatch] + 188
    13 com.apple.Foundation 0x928459a4 __NSFireMachPort + 307
    14 com.apple.CoreFoundation 0x9083d325 __CFMachPortPerform + 136
    15 com.apple.CoreFoundation 0x9082d5cd CFRunLoopRunSpecific + 2904
    16 com.apple.CoreFoundation 0x9082ca6e CFRunLoopRunInMode + 61
    17 com.apple.Foundation 0x92829d1a -[NSRunLoop runMode:beforeDate:] + 182
    18 com.apple.Foundation 0x92829c16 -[NSRunLoop run] + 75
    19 DiskManagementTool 0x0000c257 0x1000 + 45655
    20 DiskManagementTool 0x00002b1a 0x1000 + 6938
    21 DiskManagementTool 0x00002a41 0x1000 + 6721

    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x00000001 ebx: 0x93220c2f ecx: 0x00000000 edx: 0x00000000
    edi: 0x00000000 esi: 0xbfffef7c ebp: 0xbfffced8 esp: 0xbfffcea8
    ss: 0x0000001f efl: 0x00010246 eip: 0x90bd59b5 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037

    Binary Images Description:
    0x1000 - 0x38fff DiskManagementTool /System/Library/PrivateFrameworks/DiskManagement.framework/Resources/DiskManagementTool
    0x235000 - 0x237fff com.apple.iokit.SMARTLib 1.4.5 /System/Library/Extensions/SMARTLib.plugin/Contents/MacOS/SMARTLib
    0x8fe00000 - 0x8fe4afff dyld 46.16 /usr/lib/dyld
    0x90000000 - 0x90171fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
    0x901c1000 - 0x901c3fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
    0x9080b000 - 0x908d3fff com.apple.CoreFoundation 6.4.8 (368.31) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x90911000 - 0x90911fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x90913000 - 0x90a07fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
    0x90a57000 - 0x90ad6fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
    0x90aff000 - 0x90b63fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
    0x90bd2000 - 0x90bd9fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
    0x90bde000 - 0x90c51fff com.apple.framework.IOKit 1.4.8 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x90c66000 - 0x90c78fff libauto.dylib /usr/lib/libauto.dylib
    0x90c7e000 - 0x90f24fff com.apple.CoreServices.CarbonCore 682.28 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
    0x90f67000 - 0x90fcffff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
    0x91008000 - 0x91047fff com.apple.CFNetwork 129.22 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    0x9105a000 - 0x9106afff com.apple.WebServices 1.1.3 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
    0x91075000 - 0x910f4fff com.apple.SearchKit 1.0.7 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
    0x9112e000 - 0x9114cfff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
    0x91158000 - 0x91166fff libz.1.dylib /usr/lib/libz.1.dylib
    0x91169000 - 0x91308fff com.apple.security 4.5.2 (29774) /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x91406000 - 0x9140efff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x91415000 - 0x9141cfff libbsm.dylib /usr/lib/libbsm.dylib
    0x91420000 - 0x91446fff com.apple.SystemConfiguration 1.8.6 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
    0x91be4000 - 0x91cc2fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
    0x9262a000 - 0x92717fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
    0x927d7000 - 0x92a07fff com.apple.Foundation 6.4.9 (567.36) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x93217000 - 0x93249fff com.apple.MediaKit 8.11 (351.3) /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
    0x9412a000 - 0x94172fff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
    0x94ac1000 - 0x94ac1fff com.apple.DiscRecording 3.2.0 (???) /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
    0x94ac3000 - 0x94b41fff com.apple.DiscRecordingEngine 3.2.0 /System/Library/Frameworks/DiscRecording.framework/Versions/A/Frameworks/DiscRecordingEngine.framework/Versions/A/DiscRecordingEngine
    0x94b71000 - 0x94bb3fff com.apple.DiscRecordingContent 3.2.0 /System/Library/Frameworks/DiscRecording.framework/Versions/A/Frameworks/DiscRecordingContent.framework/Versions/A/DiscRecordingContent
     

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