Disc won't go in stuck

[armyguy26]

Hi Everybody,
On my macbook the disc thing (where you insert your disc) might be broken. When I put a disc in there it becomes stuck. What should I do?

 

[velocityg4]

Does it try to eject and hit the case? If so is the case bent or warped at all?

 

[spinnerlys]

http://guides.macrumors.com/Force_Eject_a_Stuck_CD_or_DVD

Do you still have warranty or Apple Care?

Btw, the place to put discs in is called a SuperDrive by Apple and is a slot-in Optical Disc Drive (ODD).

 

[armyguy26]

Does it try to eject and hit the case? If so is the case bent or warped at all?

Yes, that is what happens. I can see the disc but it is still in the drive thing. The case doesn't look bent, but the styrofoam (or whatever material inside) seems to be a little damaged. What should I do?

 

[armyguy26]

http://guides.macrumors.com/Force_Eject_a_Stuck_CD_or_DVD

Do you still have warranty or Apple Care?

Btw, the place to put discs in is called a SuperDrive by Apple and is a slot-in Optical Disc Drive (ODD).

I still have the warranty but I bought the Macbook from MacConnection not the apple store. Do they still fix it if i bought it from somewhere else?

 

[spinnerlys]

I still have the warranty but I bought the Macbook from MacConnection not the apple store. Do they still fix it if i bought it from somewhere else?

Yes. Just go to an Apple Store or an Apple Authorised Repair Shop and see what they can do.

 

[armyguy26]

Yes. Just go to an Apple Store or an Apple Authorised Repair Shop and see what they can do.

I got it to go in and register with my computer by starting up my virtual machine (VMware Fusion) not sure if it can eject though. Cross my fingers and hope for the best. Thanks for your help.

 

[brainwave89]

What has worked for me in the past is to find a thin enough piece of cardboard that would fit into the SuperDrive and place two or three pieces of scotch tape on it. Slide the cardboard into the SuperDrive with the tape sticky part on the outside and see if it can "catch" the disc. If so, then pull it out.

 

[velocityg4]

Since it is still under warranty I would just bring it to the Apple store. Otherwise I would have suggested opening the case and move the material back into place.