Disconnected iPhone 3GS during latest update

Discussion in 'iPhone Tips, Help and Troubleshooting' started by poisonivy20, Jul 18, 2010.

  1. poisonivy20 macrumors newbie

    Joined:
    Jul 18, 2010
    #1
    After waiting for over 3 hours to download the newest software for the iPhone, my daughter disconnected the phone while it was syncing. Now my phone has just the screen with the Apple logo on it and it's not being recognized in iTunes. How do I restore/fix it? I can't even shut it down/turn it off. Do I have to take it to the Apple store or is there another way?
     
  2. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #2
  3. poisonivy20 thread starter macrumors newbie

    Joined:
    Jul 18, 2010
    #3
    You're a lifesaver! That worked. Is there any way though now that its reverted to factor settings to reinstall the back up that I did a couple of weeks ago?
     
  4. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #4
    You're welcome.
    Yes, once its done restoring it will ask you to setup as new or restore from backup.
    If its on that itunes library then you can restore it like it was since the last backup.
     

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