discrimination

I was queueing at O2 strand, on Friday just gone. There wasn't a lot of us. And we waited for around 30 minutes before the store opened. When it opened, there was no stock, so we waited for another 30 minutes until the delivery guy came. We were jubilant. There were only 2 16gb phones, which was fine by me, cuz I'm the 1st guy in the line to want a 16gb.

Alas, the O2 lady told me that, her manager called earlier that morning, and decided that the 16gb can only be sold to new connections. I felt angry and cheated. I felt like, all my effort was wasted (that was my second day trying).

I mean, I've not read/heard anything about this kind of rule. I went to another store, and the guy there hadn't heard rule like this. Did this happen to any other people out there?

 

I forgot to mention I was upgrading....(well, that could be already be implied in the first post...)

 

i know discrimination is quite a strong word, even if it's just discrimination against existing customers.
any of these happened to other ppl?
they could have at least let us queueing ppl know of this rule rather than let us/me wait for nothing...

 

Ah. You reminded me of something. It seems that the O2 people are REALLY reluctant to reveal how many 16gbs they get in a delivery (or 8gbs for that matter). I was trying to go around that by asking, eg, how long can one delivery last for before selling out. Again, reluctant to answer. Standard, classical answers are: they sell out fast. we don't get a lot of 16gbs. they go out in a day, etc.

Sigh. I don't know the manager's name. And I forgot the name of the lady who served me that day. and I don't think matthew kay would care about me either....