A little over a week ago, I took my late-2006 MacBook to an Apple Store because my AppleCare expires in about a week from now, and my MacBook had gray dots on the LCD and the headphone jack was intermittently getting stuck in optical mode. The genius agreed that the headphone jack was looser than normal and my MacBook would need a new logic board, and wrote on the repair authorization to examine the LCD.
Previously, my MacBook has had a fan repair (July of 2007, this inspired me to get the AppleCare), presumably a logic board replacement (May of 2008, stopped booting and headphone jack was stuck in optical mode, no repair listing), and a repair to fix a noisy fan and a top case starting to crack (July of 2009).
I got my MacBook back on Black Friday, and I was very surprised when I saw the repair summary: not only had the LCD and logic board been replaced, but the inverter and "miscellaneous part(s)" with mechanical and/or cosmetic damage had been replaced, as well as the optical cable and Super Drive (these were not previously broken).
Unfortunately, after this massive repair, the two screws nearest the hinge had been overtightened, causing the polycarbonate to warp (I fixed one, but the other screw is too tight), and the display bezel appears to have been damaged when it was removed or replaced. The lower third on the left side is popping off, it comes out slightly near the top, the right side of the lower part of the bezel is bulging outward, and at several locations around the inside, light leaking out from the backlight is visible.
My understanding is that repairs are warrantied for 90 days, but I'm thinking I should call Apple soon and ask them about this because even if the repairs are warrantied for 90 days, I may not be able to get free phone support after the AppleCare expires. The repair sheet said my MacBook passed all of Apple's hardware inspections, but it seems it was not entirely reassembled correctly. Should I just call Apple and send it back for another repair, or do I have other options?
Previously, my MacBook has had a fan repair (July of 2007, this inspired me to get the AppleCare), presumably a logic board replacement (May of 2008, stopped booting and headphone jack was stuck in optical mode, no repair listing), and a repair to fix a noisy fan and a top case starting to crack (July of 2009).
I got my MacBook back on Black Friday, and I was very surprised when I saw the repair summary: not only had the LCD and logic board been replaced, but the inverter and "miscellaneous part(s)" with mechanical and/or cosmetic damage had been replaced, as well as the optical cable and Super Drive (these were not previously broken).
Unfortunately, after this massive repair, the two screws nearest the hinge had been overtightened, causing the polycarbonate to warp (I fixed one, but the other screw is too tight), and the display bezel appears to have been damaged when it was removed or replaced. The lower third on the left side is popping off, it comes out slightly near the top, the right side of the lower part of the bezel is bulging outward, and at several locations around the inside, light leaking out from the backlight is visible.
My understanding is that repairs are warrantied for 90 days, but I'm thinking I should call Apple soon and ask them about this because even if the repairs are warrantied for 90 days, I may not be able to get free phone support after the AppleCare expires. The repair sheet said my MacBook passed all of Apple's hardware inspections, but it seems it was not entirely reassembled correctly. Should I just call Apple and send it back for another repair, or do I have other options?
