Display issue or?

Discussion in 'iPhone' started by Prozak0820, Apr 30, 2017.

  1. Prozak0820 macrumors 6502

    Prozak0820

    Joined:
    May 14, 2015
    Location:
    Stuttgart, Germany
    #1
    I just went to Telekom yesterday to upgrade to a 7 plus and today I just noticed that the display and casing aren't perfectly together. On the left side it's all perfectly fine. But on the bottom right it has a gap enough for lint and stuff to get to the adhesive. The top right display is closer to the body.
     
  2. bbrks macrumors 65816

    bbrks

    Joined:
    Dec 17, 2013
    #2
    Go and change it...they would have to accept your reasons!
     
  3. ericwn macrumors 65816

    Joined:
    Apr 24, 2016
  4. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #4
    Since you purchased it yesterday you're within the return period.
    Bring it back.
     
  5. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #5
    I'm not sure what is Telekom's return policy in Germany, but I would return it for a new one. Good luck.
     
  6. Prozak0820 thread starter macrumors 6502

    Prozak0820

    Joined:
    May 14, 2015
    Location:
    Stuttgart, Germany
    #6
    I'll try my best since my previous phone is broke. Hopefully my mini 4 can show you lol.
     
  7. Prozak0820 thread starter macrumors 6502

    Prozak0820

    Joined:
    May 14, 2015
    Location:
    Stuttgart, Germany
    #7
    So I spoke to telekom and since I upgraded in store they can either send it to apple or replace it with a new one. And when I went back to the store they said either I can go to Apple or wait 2-3 weeks for my phone to get back from Apple. (If I ordered online I could return it ) I made an appointment for Friday.
    I also have a call from a senior advisor coming today.
     

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