Actually I bet you won't find a single one who knows more about Apple products than me. We should make it a contest. The problem isn't what they know, anyway. It's what they're trained to do in situations like these. I already know they'll want to send it off to be repaired or they'll put in the system that it isn't an issue I can complain about, as I recall has happened to others. Why drive 60 miles round trip to receive an answer I know I won't like, and have to wait around a store I don't like for over an hour to boot?
I guess the moral of the story is: the squeaky wheel gets the grease. Try and remember that I'm the guy who shelled out $1300 + tax and therefore I'm the guy who should be irate if my product is less than perfect.