I purchased a Xerox Solid Ink printer from PCWorld Business and it was delivered yesterday. Although it was a clearance item (and half the price of a new one), it was clearly described as being complete. However, when I received it, the first thing I noticed was that there was no ink in the box (or the printer), so contacted PCWB Customer Services. They were very prompt to tell me that they could not send replacement ink incase it 'explodes' in transit as it's very cancerous (this is wax ink right??? explode???), and therefore the printer would not have been sent with ink in the first place (even though Xerox sell them with ink). They have offered to accept the printer back for a refund but I'm a little reluctant to do this because the printer was £429 instead of £869, but is it fair that they are refusing to replace the ink or offer some level of reduction in the sale price due to the description being misleading? (I should also point out that other varients of the same printer (also clearance models), stated 'missing yellow ink' which would suggest the other inks are present. Any advice on how I can move forward with this?