Dissapearing emails

Discussion in 'OS X Mavericks (10.9)' started by RnR, Apr 28, 2014.

  1. RnR macrumors member

    Joined:
    Oct 28, 2009
    #1
    Hi, a random occurrence but very irritating and causing significant stress.......... I send a mail using Mac Mail on MBP. The mails disappears without trace. Can't be found on MBP or iCloud.
    A call to the recipient confirms they received the mail.
    Several calls to Apple Care has not solved the problem.

    Any ideas? Is this happening to others?

    Thanks.
     
  2. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #2
    Is your only email account an iCloud account?
     
  3. RnR thread starter macrumors member

    Joined:
    Oct 28, 2009
    #3
    Yes. Also worth mentioning this started since Mavericks update.
     
  4. mikecwest macrumors 6502a

    mikecwest

    Joined:
    Jul 7, 2013
    #4
    could someone be deleting them from another device? I do that sometimes on accident with my work email, however I can get it back from the exchange trash.

    Have you looked in the trash, or other email folders to see if you accidentally moved it on your iPhone to the trash or other folder?

    Did you check you iPad to see if the "kids happened to it?" while playing Angry Birds?
     
  5. RnR thread starter macrumors member

    Joined:
    Oct 28, 2009
    #5
    It happens when using my MBP with my iPhone sitting on the desk untouched. For sure I've checked Drafts, Out Box, Sent, Trash folders and iCloud. Its a complete disappearance. Its as if I never wrote the mail! The only way to temper the "am I going insane" thought is to call the recipient to ensure mail was received.......not really ideal with some clients.
     
  6. m4v3r1ck macrumors 68020

    m4v3r1ck

    Joined:
    Nov 2, 2011
    Location:
    The Netherlands
    #6
    Did you check your iCloud IMAP settings in Apple Mail? There your can tweak the time (after which) to DELETE FROM SERVER. This is for SENT items too.
     
  7. RnR thread starter macrumors member

    Joined:
    Oct 28, 2009
    #7
    yes, it reads......Delete from Server.........Never
     

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