I got an apple certification in 2009. At this time, I could see my name listed in Apple Certified Professionals Registry. https://i7lp.integral7.com/durango/do/pr/prSearch?ownername=apple&channel=apple Now, I cannot. I am telling myself 'it's ok, no public listing, but you should see yourself somewhere else in apple's site, even privately'. No luck. This is not the only problem. I cannot even properly login and see my certification, even me! I put my credentials here https://daw.apple.com/cgi-bin/WebOb...5cbfb8ca8a464c1e12f3176a3b7bb9b691dbd46cd0cb4 and I can login, but I cannot see anything else, my certification etc. Here is what I see http://img96.imageshack.us/img96/904/appleha.jpg In the blank-white space above the message, it is displayed my name. So, it seems that I can get in, but that's all. After all, I cannot understand what this message means. What am I supposed to do? Create a new account? From scratch? And what about the old one? And after all, at last will I see my certification online? I guess not!!! New account, everything gone! I just want to have online access to my certification again. Is this the way apple treat its own certified users? I tried to contact them but seems impossible and I have no hope. Their automated system for contact support, just let me write a 160 character message, like sending an sms to friend! Hey apple guys, I want to tell you my problem, what can I say it in 160 characters space? And this was only an open case. As I can see, they will not respond me by mail. I have to call them, just a 'ticket' for my problem is given to me by their system. I live outside US, so it would be nice to have my problem solved by email or other electronic way, as it is impossible to call them. I really don't know what is happening. No access to my certification. No listing with my name anywhere. No access to my account settings. Once, I could do anything of these things. Now, it is like I am non-existent for apple. How can I prove to a potential employer that I was eligible to obtain this certification? Nothing can prove it. As I am not hoping to any response or solution from apple, I hope somebody here could help me somehow, to regain access to my certification or a better support from apple. Otherwise, shame on Apple.