OK, so I just moved to a new state, got a new ISP (Verizon), and downloaded their high speed internet installer program. The installation kept stalling, so I ended up having to call Verizon, and got it set up over the phone. Since then, every time I open up Firefox, the VerizonWG icon appears on my desktop, and a VerizonWG box pops up before Firefox will open. If I close the box, Firefox will not open. Even if I don't close the box, sometimes Firefox still will not open. I have "ejected" this volume many, many times, only to have it pop up again the next time I try to start my browser. I've called Verizon about this, and although we tried several tactics (clearing cookies, ejecting the volume, searching for the file through Finder), they finally told me I needed to call Apple about the problem. I decided to look here first Please help me! I can't stand this Verizon box anymore!!