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Do all Apple employees deny yellow screen

markie said:
I can confirm a slight yellow tint on parts of my screen went away. It's all the talk of pink and green tints I'm skeptical of. Yes, I can see some color shift with angle on mine. I'm wondering if that's all people are referring to. It's very mild and the overall uniformity of the screen is excellent...
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Here's a picture of mine. Obviously an iPhone photo of a screen isn't a perfect representation, but you can clearly see how the screen goes from a green tint in one corner, to an almost-white near the center, to about half the screen being totally washed with pink.

It reminds me very much of the color tints you sometimes see on white LED lights that you might find at a hardware store. I wouldn't be surprised if that's exactly what's happening here.

http://imageshack.us/photo/my-images/802/photonck.jpg/
 
WestonHarvey1 said:
Here's a picture of mine. Obviously an iPhone photo of a screen isn't a perfect representation, but you can clearly see how the screen goes from a green tint in one corner, to an almost-white near the center, to about half the screen being totally washed with pink.

It reminds me very much of the color tints you sometimes see on white LED lights that you might find at a hardware store. I wouldn't be surprised if that's exactly what's happening here.

http://imageshack.us/photo/my-images/802/photonck.jpg/
Click to expand...

Um, that doesn't look to me like it's necessarily more edge-to-edge variance than mine has which I chalked up to the normal variation in the IPS display from the angle it's viewed at. Tilt it a bit and take multiple pictures, see if where the color is different shifts.

Obviously, if it looked like your picture, it wouldn't be tolerable - but would I be right to bet that it doesn't look nearly that bad in real life? The digital camera worsens it.
 
markie said:
Um, that doesn't look to me like it's necessarily more edge-to-edge variance than mine has which I chalked up to the normal variation in the IPS display from the angle it's viewed at. Tilt it a bit and take multiple pictures, see if where the color is different shifts.

Obviously, if it looked like your picture, it wouldn't be tolerable - but would I be right to bet that it doesn't look nearly that bad in real life? The digital camera worsens it.
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That's head-on. Different angles just shift where the green and red is, but there's never any significant fields of white. The photo exaggerates the effect because it seems to dim the display and bring up the colors. But it's still very bad in real life. I primarily surf the web and read books on it, and it's like playing Twister - "left side green! right side red!" over and over while reading, or scrolling through the page.

This one replaced the first one I bought, which had a screen I was absolutely THRILLED with, but had some black gunk sandwiched under the glass. I turned this one on and my wife, who doesn't notice these sorts of things, immediately asked "Why is it pink?"

When you say edge to edge variance, do you just mean that your screen goes from being a little dimmer white to a little brighter white? That to me is totally acceptable and expected on an LCD screen. This is more like someone is shining a green and red flashlight from two different corners.
 
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My iPad 3 had a very noticeable pink display - Even the Apple Genius said that it needed to be replaced but mostly because of the huge light leakage from the beveled edge. But it's common practice for companies to not admit fault of things. Anyone who has been a consumer for any amount of time should know that.

And yes, turn on your iPad 3 right now. Yeah, now. Go to a white page. Start tilting it forward and backwards slowly, left and right. Notice how the screen changes color. Yep.

For me, if I tilt my iPad 3 forward (top part away from me) the screen turns dark blue pretty quickly. If I tilt it to the right (left away from me) the screen turns very greenish (pink the other way). But straight on - my iPad 3 (the replacement I got that was visually inspected by the Apple Genius in front of me before I got it) has a perfect white color. Even better than my co-worker's iPad 2s (cooler white) and my wife's iPad 3. My first iPad 3 had HORRIBLE viewing angles. My second iPad 3 is a lot better. I have to tilt it quite a ways to get that Red, Green, Blue hueish color.
 
Yes. I've asked three or four different Apple employees in two different shops, and no one 'has heard anything about it'. :D but my screen is great, these were questions I asked pre purchase.
 
mcdj said:
The real question is how long doesn't take people to stop saying there is glue on the display? It's been discussed over and over...THERE IS NO GLUE ON THE IPAD 3 DISPLAY.
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It wasn't me that said there was glue, I was just replying to someone that told me there was glue on the display and that I should wait for it to dry.

As I explained before I used my iPad everyday for 2 weeks and the display didn't improve, so I don't think it is a case of waiting for anything to dry.

Want to try and get one again but every apple store near me is always sold out, makes me think that apple are changing something in the manufacturing process to make the screens better, and this might be the reason why there is no stock at the moment?.

Really hope the next one I get is better, think I am gonna have to check the screen before I even leave the store.
 
Is it just me, or is it pretty immoral to blatantly lie to a customer that it's the first time they've heard of the problem? Why do we accept this kind of behavior?
 
What should they say ? "Yes there are tons of iPads with that problem ?".
Btw, I just got an email from Apple saying that mine has shipped and should be here on Monday and all those threads are really worrying me :(
 
modelsown said:
There's no glue used on the LCD in the new iPad or any iPad ever. Only in the iPhone 4/4s. Why do people keep saying there is?
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Because it's true? What do you think that they use to fuse parts together, solder or magnets? They use adhesive obviously and adhesive has discoloration issues if you don't let it dry at the same temperature.
If only they would let the glue dry before they start testing the unit, the screen wouldn't have turned yellow at the spot where the most heat is produced.
 
sinser said:
What should they say ? "Yes there are tons of iPads with that problem ?".
Btw, I just got an email from Apple saying that mine has shipped and should be here on Monday and all those threads are really worrying me :(
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No, but I think they could be truthful without making it sound bad. They could say "we've seen a very small number with that problem, we'd be happy to exchange it for you". Making the customer feel crazy or like a bother doesn't help.

I wouldn't worry too much. I think you have a good chance of getting a good one. If it were not for the debris under my glass, my first one was *unbelievable*. That's why I was so instantly shocked when I turned on the second one.

Getting my third one tonight, and hoping all goes well. If not, I will do a straight return, and wait a couple weeks and hope the supply chain has shaken out the bad ones.
 
leipo said:
Because it's true? What do you think that they use to fuse parts together, solder or magnets? They use adhesive obviously and adhesive has discoloration issues if you don't let it dry at the same temperature.
If only they would let the glue dry before they start testing the unit, the screen wouldn't have turned yellow at the spot where the most heat is produced.
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Some are claiming the new iPad isn't glued - it's taped, and the tape is only under the bezel. Some people claim the yellow has gone away after use, but I wonder if some of them got used to the color temperature. I know that yellower whites will eventually look white to me, because that's how I have my ACD calibrated.
 
FYI: DON'T buy your iPad at WalMart! They refused to give me another exchange, and tried to get out of giving me the refund!

After politely reminding them of their own 14 day return policy, I got my refund.

Apple store next, lesson learned.
 
WestonHarvey1 said:
Some are claiming the new iPad isn't glued - it's taped, and the tape is only under the bezel. Some people claim the yellow has gone away after use, but I wonder if some of them got used to the color temperature. I know that yellower whites will eventually look white to me, because that's how I have my ACD calibrated.
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I'm still waiting for the before and after pictures where the yellow glue issue has vanished after a couple of weeks of use.
 
The123king said:
The yellow screen is caused by the glue used in the display. It can take a while to dry, and as such your display may have a slight yellow hue. This should fade eventually as the glue dries. If it doesn't, get it replaced under warranty.

I've not experienced any problems will yellow hues, and I've seen 3 different new iPads on the day of purchase (including my own)
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Don't tell people the truth - they'll call you a liar or an idiot, even if you provide links to articles proving this...
 
WestonHarvey1 said:
That's head-on. Different angles just shift where the green and red is, but there's never any significant fields of white. The photo exaggerates the effect because it seems to dim the display and bring up the colors. But it's still very bad in real life. I primarily surf the web and read books on it, and it's like playing Twister - "left side green! right side red!" over and over while reading, or scrolling through the page.

This one replaced the first one I bought, which had a screen I was absolutely THRILLED with, but had some black gunk sandwiched under the glass. I turned this one on and my wife, who doesn't notice these sorts of things, immediately asked "Why is it pink?"

When you say edge to edge variance, do you just mean that your screen goes from being a little dimmer white to a little brighter white? That to me is totally acceptable and expected on an LCD screen. This is more like someone is shining a green and red flashlight from two different corners.
Click to expand...

Nope, as I said, it shifts where the red/green is. That's exactly what I mean. Mine does it too. Oddly, mine's ALSO a replacement for debris under the screen (mine was under the LCD itself though... a backlight shadow). I didn't notice the pink/green with angle on the first one, but I didn't have it long. Best Buy's display model here is the same. I'll take a photo of mine.
 
leipo said:
Because it's true? What do you think that they use to fuse parts together, solder or magnets? They use adhesive obviously and adhesive has discoloration issues if you don't let it dry at the same temperature.
If only they would let the glue dry before they start testing the unit, the screen wouldn't have turned yellow at the spot where the most heat is produced.
Click to expand...

If there were glue bonding the lcd and glass, do you think it would come off some cleanly? Courtesy of iFixit:

http://guide-images.ifixit.net/igi/Rh4BXqfHdbPCXIBZ.huge
 
markie said:
Nope, as I said, it shifts where the red/green is. That's exactly what I mean. Mine does it too. Oddly, mine's ALSO a replacement for debris under the screen (mine was under the LCD itself though... a backlight shadow). I didn't notice the pink/green with angle on the first one, but I didn't have it long. Best Buy's display model here is the same. I'll take a photo of mine.
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I had my debris first one for a few days, and I otherwise loved it. The second one slapped me upside the head with the pink instantly. It was totally unexpected and jarring. I hadn't even heard of display issues with the new iPad until after I saw it and went on the net, so I don't feel that I have been tainted by other people's complaints. I really am confident there are nice screens to be had.

I gave my iPad 1 to my in laws, and I was able to take a look at it last night, and I was like "wow, that's what a screen should look like". It really reminded me of how good an iPad can be.

I'm definitely going to scrutinize the floor models at the Apple store this weekend. For all I know, my first one was one of the "yellow" ones. I like the D50 calibration setting on my ACD, so I may have seen that as a nice even white.
 
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I think what people forget is Apple doesn't read Macrumors. If its not reported through actual channels, assume its not heard of by Apple.

Not to mention its not a common problem. There is a slew of iPads on display among various retailers in my area and not one has had this issue.

When people come online to talk about an issue, its usually only the people who have problems and never the thousands who don't.

I'm not saying the issue doesn't exist for some, but its not as big as the internet makes it out to be or at least one of the 15 - 20 iPad's I've seen on display would have exhibited this (I looked too). None at the ATT or Verizon stores, none at the Best Buy or Staples.

There are also now 7 iPad 3's linked to my developer account from friends, none have had these issues either.

Again, I'm not saying it doesn't exist for some, but I am saying it doesn't exist for most.
 
 
 
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