Do Apple retail stores still replace back glass of iPhone 4S?

Discussion in 'iPhone' started by Phillyphil0302, Nov 7, 2011.

  1. Phillyphil0302 macrumors member

    Joined:
    Jul 7, 2009
    Location:
    NYC
    #1
    My 3 weeks old 4S fell off of the coffee table(a foot and half drop)and chipped off a small piece on left top corner, top of the lens :mad:

    Do Apple stores still replace back glass for $29?

    If yes, do I have to make a genius appointment or should I just go to the store?

    Thanks in advance!
     
  2. gadget123 macrumors 68000

    Joined:
    Apr 17, 2011
    Location:
    United Kingdom
    #2
    I got my Iphone 4 glass replaced a few weeks ago so yes.

    You might be lucky if it's under warranty I'm sure it's free. I had to pay £25 for mine as it was out of warranty.

    It's the same design as the old model anyway so don't see any issues.
     
  3. Phillyphil0302 thread starter macrumors member

    Joined:
    Jul 7, 2009
    Location:
    NYC
    #3
    Thanks for the quick reply!

    Yes, its under warranty...4S bought on launch day. I dont mind paying $29...I was just bummed it couldnt take a foot and a half drop from a coffee table on to a soft wood floor:confused:

    Do I just go down to the store or should I make an appointment?
     
  4. jekyoo macrumors 6502

    Joined:
    Sep 11, 2007
    Location:
    Chicago
    #4
    You will have to make an appointment. and I'm sure you'll have to pay the $29 since Apple doesn't replace physical damage for free.
     
  5. wrinkster22 macrumors 68030

    wrinkster22

    Joined:
    Jun 11, 2011
    Location:
    Toronto
    #5
    OP you could do it yourself with a kit from iFixit.
     
  6. Phillyphil0302 thread starter macrumors member

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    Jul 7, 2009
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    NYC
    #6
    I am not gonna void the warranty of a 3 weeks old phone by messing with it lol
     
  7. rgarjr macrumors 603

    rgarjr

    Joined:
    Apr 2, 2009
    Location:
    Southern Cal
    #7
    Get it from the apple store (genius bar) if u want OEM quality.
     
  8. kvizzel macrumors 6502a

    Joined:
    Jan 15, 2011
    #8
    can't really void your warranty. it's as simple as 2 screws and pushing it down.

    but yeah just be honest, most the times they will offer it for free.
     
  9. fullojellybeans macrumors regular

    Joined:
    Mar 31, 2010
    #9
    No more free my 4S cracked and I had to pay $199 for a replacement since I skipped AppleCare+

    Guess they're really going hard on the fact that they didn't break the product which I agree with.
     
  10. Phillyphil0302 thread starter macrumors member

    Joined:
    Jul 7, 2009
    Location:
    NYC
    #10
    Did you crack the front glass or the back glass? No way I'm paying 199 to replace the back glass:mad:
     
  11. fullojellybeans macrumors regular

    Joined:
    Mar 31, 2010
    #11
    Front glass. The back is only $29
     
  12. KPOM macrumors G5

    Joined:
    Oct 23, 2010
    #12
    Falls can be hard to predict. On my 2nd day, I had my 4s on my breakfast bar charging up, when it slipped off after a vibrating alert. Fortunately, it landed the "right" way so it didn't do any damage to the glass.

    Apple products are known for industrial design, but unfortunately they can be delicate. Anyway, I did go with the AppleCare+ protection since it seems like they won't be waiving charges for accidental damage anymore, like they sometimes did in the past.
     
  13. Phillyphil0302 thread starter macrumors member

    Joined:
    Jul 7, 2009
    Location:
    NYC
    #13
    Lol u had me worried for a second. Mine has a chip from falling off of the coffee table...a foot and a half drop:rolleyes: I guess this confirms no Gorilla Glass on 4S
     
  14. jekyoo macrumors 6502

    Joined:
    Sep 11, 2007
    Location:
    Chicago
    #14
    With AppleCare+, you would have just saved $50. $100 for AppleCare and then an additional $50 for damages such as a cracked front screen or water damage.
     

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