We are hoping for an improved keyboard. As I mentioned, I may buy the 2018 MBP for Apple's after sale services rather than its hardware. I am no longer a fan nor a proud professional user of Apple after profit-oriented TC took over.Do yourself, Apple and other customers a favor and don’t buy a 2018 MBP when it is released. You’ve just bought and returned a 2017 and complained about that machine; what makes you think you would be any happier with the 2018 iteration? You probably would only just wind up returning it anyway.....
What do you mean that? Other manufactors have good/decent customer support. Are you concerned that you'll not have any support from the likes of Asus, Dell, HP, Lenovo?for Apple's after sale services
Don't know if it is still the same but I got my current MBP 2010 17" because of Apple Care and (former) Apple's excellent services. I got a MBP with a defective Nvidia GPU. It was sent to Apple for repairing five times with various issues (e.g. GPU, swollen battery, dead motherboard, etc.) within a few months. At the end of the 3rd year, Apple gave me a new 17" MBP with slightly better specs. I consider this excellent services. At least before TC took over, I did not have to hesitate to buy new Apple products the day they became available. I did not have to check reviews nor user experiences. I knew that whatever came out under Steve, it would be top notch products with the latest technologies. I also knew that if Apple screwed up with the design and its products, they would do whatever they could wholeheartedly to make me 100% satisfy. Do these still hold true with the current Apple?What do you mean that? Other manufactors have good/decent customer support. Are you concerned that you'll not have any support from the likes of Asus, Dell, HP, Lenovo?
While customer support is certainly a metric that should be used in a buying decision, if you're not happy with the hardware and you seem very unhappy with Apple's directionm why go with them in 2018?