iPhone 6(S)(+) Do apple wipe the phone when doing battery replacement?

Discussion in 'iPhone' started by martin2345uk, Oct 1, 2018.

  1. martin2345uk macrumors 6502a

    Joined:
    Jan 6, 2013
    Location:
    Manchester, UK
    #1
    Taking my 6S for a battery replacement... do they usually wipe the phone as part of the process? Or maybe removing the battery does that anyway?

    Any idea how many days it usually takes? Got a 5S I’ll be using while it’s out, just curious :)
     
  2. AlliFlowers Contributor

    AlliFlowers

    Joined:
    Jan 1, 2011
    Location:
    L.A. (Lower Alabama)
    #2
    No. It's as though you turned the phone off. No loss of anything.
     
  3. StellarVixen macrumors 68000

    StellarVixen

    Joined:
    Mar 1, 2018
    Location:
    Earth
    #3
    No, but you shall back up your stuff, just in case.

    As for how much it takes, IDK, never had a battery replacement at Apple Store, I only did battery replacement once, and it was by myself, I replaced the battery on my 5S last year.
     
  4. doboy macrumors 68020

    Joined:
    Jul 6, 2007
    #4
    You should backup in case they break your phone and have to replace your phone.
     
  5. Wyckham macrumors regular

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    Dec 5, 2017
    #5
    In Ireland they wont accept a phone for repair unless you disable find my iphone and it will come back wiped
     
  6. AlliFlowers Contributor

    AlliFlowers

    Joined:
    Jan 1, 2011
    Location:
    L.A. (Lower Alabama)
    #6
    That's horrible! You may as well backup and reset it yourself before taking it to them. That's crazy.
     
  7. martin2345uk thread starter macrumors 6502a

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    Jan 6, 2013
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    Manchester, UK
    #7
    I’ll do a full backup to iTunes just in case then!!

    Will I have problems initialising a 5S from the backup of a 6S?
     
  8. Mr_Brightside_@ macrumors 68030

    Mr_Brightside_@

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    Location:
    Toronto
    #8
    Not if they're on the same OS.
     
  9. Lyn2012 macrumors 6502

    Joined:
    Dec 26, 2007
    #9
    I took an 8 and a 6S in for battery replacement last week. It took 60-90 minutes, the 6S came back fine just as I left it, but in trying to remove the battery on the 8 the WiFi antenna broke, so they just gave me a new phone.
     
  10. martin2345uk thread starter macrumors 6502a

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    Jan 6, 2013
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    Manchester, UK
  11. Smoothie macrumors 6502a

    Joined:
    Jun 23, 2007
    Location:
    California
    #11
    It can be, but you should schedule an appointment in advance. I think there may be more people doing this as the deadline for the reduced price of a battery replacement approaches. I'm going to get the battery replaced on my two-year-old iPhone 7. I'll keep it as a backup even if I buy one of the new phones.
     
  12. martin2345uk thread starter macrumors 6502a

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    Jan 6, 2013
    Location:
    Manchester, UK
    #12
    Aye I’ve got an appointment booked for this evening :)
     
  13. cornerexit macrumors 6502

    Joined:
    Sep 11, 2014
    #13
    I just had my 7 battery replaced. Scheduled an appointment several days in advance. 11 people (yes 11) called in sick so the Apple Store ran behind for hours. It should take 1 hour, but I was there 2 and a half hours waiting. Terrible customer service but is what it is. I backed up my phone to iTunes just in case (if they damage your phone they will replace with refurb) but no issues. Running behind they had no time to charge so I had about 6% battery when they handed it back to me.
     
  14. martin2345uk thread starter macrumors 6502a

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    Jan 6, 2013
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    Manchester, UK

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13 October 1, 2018