Hi everyone. I have a mid 2010 13" MBP which I don't really use too much because I end up using my work laptop a lot instead. The other day i was using my MBP and stepped out to grab lunch and when I came back I couldn't click my trackpad. I noticed the trackpad was sticking up past the frame just slightly and so thought it was a swollen battery. I took it to the Apple store the next day and they ran a diagnostic, told me that my battery is no longer good and I need to shell out $129 for a new one. I asked what the expected life of the battery should be and the tech said about 700 to 1000 cycles. I showed her that my cycle count was only 403 and that I just simply don't understand how it could go bad all of a sudden. She said its not a defect and my battery just happened to have a short life span and insisted I pay the $129 to replace it. I really feel that given the amount of use and level of care that I've given this thing, along with Apple's published battery life statistics, my battery would be considered by any reasonable person to be an outlier and not the norm, and therefore should be considered defective and be replaced for free or at least at a reduced price. Am I completely wrong here? Or if I happen to be right? How do I make it 100% clear to them? Any help means a lot - thanks everyone.