Do I have to remove Palmguard before shipping to Applecare?

Discussion in 'MacBook Pro' started by bli625, Nov 22, 2009.

  1. bli625 macrumors 6502a

    bli625

    Joined:
    Mar 8, 2009
    #1
    I have a Moshi Palmguard on my MacBook Pro right now. Should I remove it before sending it to Applecare? They're going to take a look at my trackpad so I don't want them to send it back saying the Palmguard was the cause of the problem.
     
  2. iGary Guest

    iGary

    Joined:
    May 26, 2004
    Location:
    Randy's House
    #2
    Take it off. They may have to replace the top case.
     
  3. bli625 thread starter macrumors 6502a

    bli625

    Joined:
    Mar 8, 2009
    #3
    Any tips on removing the trackpad piece?
     
  4. gumbyx84 macrumors 6502

    gumbyx84

    Joined:
    Dec 7, 2008
    #4
    Just peel it carefully from one side of the case. It should come off without leaving a residue. Place it on wax paper and weight it down with something heavy and flat. That should keep the adhesive from drying out.

    Be warned that palmgurad will have some funny looking spots on it depending on lighting. This is normal and just stress marks from removing the palmguard (I had this happen to mine when I was putting mine on my MBP and removed it to re-position it).
     
  5. bli625 thread starter macrumors 6502a

    bli625

    Joined:
    Mar 8, 2009
    #5
    I managed to get the part covering the palmrest off. But any tips for removing the trackpad piece?
     
  6. donga macrumors 6502a

    donga

    Joined:
    May 16, 2005
    Location:
    AZ
    #6
    any luck taking the trackpad piece off?

    mine worked for a week/two and then all of a sudden responsiveness went way down today
     
  7. mrsir2009 macrumors 604

    mrsir2009

    Joined:
    Sep 17, 2009
    Location:
    Melbourne, Australia
  8. donga macrumors 6502a

    donga

    Joined:
    May 16, 2005
    Location:
    AZ
    #8
    right, i'm in the same boat, i just want some advice in the best way to take it off. any suggestions?
     
  9. icedd macrumors 6502

    icedd

    Joined:
    Apr 22, 2009
    #9
    I thought they were rendered useless when you take it off.
     

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