Do I have to replace my optibay before going to Genius Bar?

Discussion in 'MacBook Pro' started by Pngwyn, Jun 13, 2012.

  1. Pngwyn macrumors regular

    Joined:
    Oct 20, 2008
    #1
    SO when I tried to open my MBP today, it stuck at a black screen so I held down the power button to shut it down. Now the computer doesn't even respond to the power butotn (though the battery says it still has juice).

    I don't really know what else I can do besides taking it to the genius bar, but I replaced my optical drive with an optibay, would I be able to take it to the genius bar without replacing the optibay with the original drive?
     
  2. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #2
    This may or may not help:

    Mac OS X: Gray screen appears during startup
    Troubleshooting: My computer won't turn on
    You can try without replacing it. It may not matter to them, unless they determine that the optibay install affected the power on problem.
     
  3. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #3
    If you're hoping for a warranty repair I'd put the ODD back in first.
     
  4. Interstella5555 macrumors 603

    Interstella5555

    Joined:
    Jun 30, 2008
    #4
    As with pretty much everything, it depends on the genius. I've had them not even touch my MBP when I had third party RAM in it, but others seem to have had no problems. Just to be safe I'd pop it back in there.
     
  5. Pngwyn thread starter macrumors regular

    Joined:
    Oct 20, 2008
    #5
    Thanks for the responses. I tried the troubleshooting page to no avail.

    My 1 year warranty is actually up a couple of months ago. Is there any chance that the Geniuses would be able to fix it free? I read somewhere it might be my logic board crashing which costs a lot to replace :(
     
  6. SimonUK5 macrumors 6502

    Joined:
    Nov 26, 2010
    #6
    Its pretty much down to who you see. I brought a 8 year old Powerbook in to the Apple Store earlier this year, and ended up walking out with a Basline MBP free of charge. As long as your polite and pleasant, they should be able to help you :)
     
  7. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #7
    They can diagnose it for free. If it's something simple, they may be able to fix it or show you how. If it involves repair, such as replacing the logic board, it will very likely cost you.
     
  8. Pngwyn thread starter macrumors regular

    Joined:
    Oct 20, 2008
    #8
    Thanks, sounds like I should switch the optibay out just to be safe.

    Wish me luck, I really hope it's a small fix :\ unfortunate if it were something serious barely after a year :(
     
  9. Ccrew macrumors 68020

    Joined:
    Feb 28, 2011
    #9
    I'd agree. I just got my Mini back from a store from a logic board replacement. I made it quite clear that it had had three sets of memory in it and still had kernel panic issues. They tried to blame aftermarket memory. Put factory back in at the bar and demonstrated the issue. Take the potential that it was the optibay swap off the table because aftermarket clearly confuses them.
     
  10. dtjay7 macrumors regular

    Joined:
    Jul 25, 2008
    Location:
    N. CA
    #10
    I would take it out. We have a non-unibody 17" that my husband just loves. It has an opti-bay. The logic board failed and we took it in to the apple retail store and since the extended applecare expired 3 months ago, they suggested a depot repair for $310. When the depot got it, they refused to repair it because it had customer modifications. I am irritated that we told the store when we brought it in and they said it should be okay that way, wrong!! I am just going to buy a logic board and install it myself.
     
  11. danetello macrumors 6502

    Joined:
    Dec 23, 2010
    Location:
    London, UK
    #11
    Yes definitely remove the optibay, I think modifying anything other than the hard drive or RAM will void the warranty
     

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