Do I need my receipt for mail-in warranty service?

[MrMac84]

Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A334 Safari/7534.48.3)

Hi,

I recently bought a second hand iPhone 4 with 6 months of warranty left but it didn't come with a receipt and now it needs warranty service for the touchscreen. The only option I have is mail-in service I can't go to an Apple store. So anyway, will I need my receipt for apple to service my iPhone.

Thanks.

 

[chargit]

for an iPhone the warranty stays with the phone not the owner. so just call them and tell them you bought a used phone with warranty and you have a problem. they will register it in your name then take care of your issue. its real easy no receipt is needed. I have done this several times. now with an iPod for some reason they ask for a receipt but I dont know why.

 

[MrMac84]

Thanks but...

Thanks for the reply. Firstly, the iPhone is already registered in the old owners name, does this matter or can apple change it and secondly, which number do I need to call for this (I'm in New Zealand so the US number won't work)

Thanks

 

[chargit]

well with that said dont hold me to what I said. thats how it works in the US. New Zealand may be different. and I have no idea what the number is over there. in the US its 1-800-my iphone