Do I need to move my replaced iPhone to AppleCare?

Discussion in 'iPhone' started by stimm32, Mar 30, 2013.

  1. stimm32 macrumors newbie

    Joined:
    Dec 6, 2010
    #1
    I had an issue where my power button on my iPhone 5 wasn't working, and so I took it to Apple and they replaced it today. I have AppleCare+ and I was wondering, since this phone obviously has a different serial number, if I need to change the serial number on my AppleCare to this one? Thanks!
     
  2. radioking macrumors regular

    Joined:
    Nov 5, 2012
  3. Brian Y macrumors 68040

    Joined:
    Oct 21, 2012
    #3
    Yep, it will be transferred automatically. It might take a couple of days for that site to update though.
     
  4. stimm32 thread starter macrumors newbie

    Joined:
    Dec 6, 2010
  5. Playgear macrumors regular

    Joined:
    Apr 10, 2010
    #5
    I had my iPad swapped out a second time today at the Genius Bar.

    The first time they swapped it out, on the train home I checked the support coverage site, and it all moved over as expected.

    This time though, I've checked again and it hasn't moved over to the serial number for the iPad I have now.

    It's been 3 hours since I was at the store. Should I wait a bit or call AppleCare and see if they can move it for me?
     
  6. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
  7. Playgear macrumors regular

    Joined:
    Apr 10, 2010
    #7
    Good thing I did. Ended up being a huge nightmare to fix it.

    There was an issue in the repair chain and the device that I currently have wasn't linked to the previous one, so I had to provide a bunch of info about the repairs and the serial numbers if the previous devices (which luckily I had taken note of...)

    In any case it's all fixed now. What a pain in the ass though...
     
  8. takeshi74 macrumors 601

    Joined:
    Feb 9, 2011
    #8
    Or at least check and review your AppleCare agreements. You can view all your agreements online and see the associated serial numbers.
    http://www.apple.com/support/applecare/view/
     

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