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Do rMBPs randomly shut down?

C

conkerbot

macrumors member
Original poster
Nov 26, 2010
51
24
I'm just asking because, when trying out the £2k machine instore to make sure I actually liked it and it didn't just look good on paper, I launched iPhoto and the machine just died. Black screen, fans off, all lights off, wouldn't turn on.
The machine was pretty hot (very hot in fact) because the store was making it loop a 4K video in QuickTime. But if the machine will die in conditions like that it's unsuitable for me.
I would have investigated instore, but when I got the manager I was chastised for minimising the video and he wouldn't believe that I was actually planning to buy it on that day (hence me wanting to try it a bit) - well, I was before the extremely rude manager! So is this regular, or a very irregular blip?
 
All Macs have an overheat protection circuit which is designed to shut them down if they run over max heat levels...Since they had the machine running a demo loop in what was probably a hot store, that's what you probably encountered. If it was on a flat surface and not a cooling stand that would contribute to the heat too. It's pretty rare, and I wouldn't let it put you off buying one, but go elsewhere to make your purchase...Apple stores are usually pleased to allow you to get hands on.
 
Macman45 said:
All Macs have an overheat protection circuit which is designed to shut them down if they run over max heat levels...Since they had the machine running a demo loop in what was probably a hot store, that's what you probably encountered. If it was on a flat surface and not a cooling stand that would contribute to the heat too. It's pretty rare, and I wouldn't let it put you off buying one, but go elsewhere to make your purchase...Apple stores are usually pleased to allow you to get hands on.
Click to expand...

Hi, yeah was a hot store. The video was sitting using about 140% of CPU in activity monitor so that could overheat it. Unfortunately no Apple Store in my city until next year and our premium reseller has also recently closed, but John Lewis (department store) is usually very friendly and helpful so will try there. Thanks, glad it's likely just a simple overheat rather than a fault.
 
This actually happened to me the other day. I was rendering out a 4k Cineon DPX sequence from After Effects CS6 and left. When I came home the computer was completely shut off.

Have never seen this on a Mac before and hope this won't happen again.
 
2000 pounds? Amazon uk has it for 1654-

Wish the discount hadn't disappeared here in the USA.
 
I've done a lot of things on mine, including games that were taxing the system hard and it hasn't shut down my machine.
 
Not in my experience. In fact, after I dropped mine I wanted to test it out so I handed it a lot of taxing video / audio tasks. It had a pretty big workload before the fans became audible in never became uncomfortably hot.

The only uninvited restart I've had was a kernel panic four or five days ago.

----------
DVD9 said:
2000 pounds? Amazon uk has it for 1654-

Wish the discount hadn't disappeared here in the USA.
Click to expand...

It'll be the lower-spec model at that price.
 
ikarus79m said:
This actually happened to me the other day. I was rendering out a 4k Cineon DPX sequence from After Effects CS6 and left. When I came home the computer was completely shut off.

Have never seen this on a Mac before and hope this won't happen again.
Click to expand...

Hmm that is a bit worrying. That would make me take a fully loaded MBA 13 if it is something that can happen.

DVD9 said:
2000 pounds? Amazon uk has it for 1654-

Wish the discount hadn't disappeared here in the USA.
Click to expand...

£2000 for 2.6/16/512 model including education discount. I really do need the extra storage, and want to future proof with RAM
 
This is why there is that small slot on the right side. That is where you have to slip in a coin now and then to keep it running.
 
conkerbot said:
I'm just asking because, when trying out the £2k machine instore to make sure I actually liked it and it didn't just look good on paper, I launched iPhoto and the machine just died. Black screen, fans off, all lights off, wouldn't turn on.
The machine was pretty hot (very hot in fact) because the store was making it loop a 4K video in QuickTime. But if the machine will die in conditions like that it's unsuitable for me.
I would have investigated instore, but when I got the manager I was chastised for minimising the video and he wouldn't believe that I was actually planning to buy it on that day (hence me wanting to try it a bit) - well, I was before the extremely rude manager! So is this regular, or a very irregular blip?
Click to expand...

casual user here...mine shut down yesterday and I wasn't even doing anything intensive like gaming or coding. I just restarted it and it was like I put it to sleep and woke it up again. It was connected to the TB display at the time.
 
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