Do you HAVE to exchange it at the Apple store?

Discussion in 'iPad' started by ArcAngel66, Mar 31, 2011.

  1. ArcAngel66 macrumors regular

    Jun 26, 2009
    Bought my iPad at a campus location. My questions is: do you HAVE to do exchanges at the Apple store, or do 3rd party retailers also do them?

    I'm asking because Apple, obviously, doesnt have the model I have in stock. Meanwhile, the store I bought it at does.

    Before I trek over there, maybe one of you can give me an answer :)
  2. spooky2k macrumors 6502a


    Apr 14, 2008
    You don't HAVE to, no. That said, Apple would serve you at the genius bar and generally they do not use retail boxed units for exchanges etc. Not sure what the situation is with that at the moment though (due to shortages etc).
  3. Chupa Chupa macrumors G5

    Chupa Chupa

    Jul 16, 2002
    Return of new units for exchange of another new unit are made at the store you bought it at (Apple, Target, BB, Campus Store). If you bought at an Apple store then you can exchange at any Apple store. It doesn't have to be the location you bought it at originally.

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