Do you prefer a replacement model or Apple Store to fix a small issue?

Discussion in 'MacBook Air' started by Kendo, Sep 19, 2011.

  1. Kendo macrumors 68000

    Joined:
    Apr 4, 2011
    #1
    I just received my MacBook Air and one of the keys does not register completely. I would imagine that it would be a simple fix at the Apple Store but I did but it from Amazon and I am within the return window.

    For most members here, do you prefer having a brand new unit replaced or would you just go to the Apple Store and have them fix a component if you are within the return window?
     
  2. yusukeaoki macrumors 68030

    yusukeaoki

    Joined:
    Mar 22, 2011
    Location:
    Tokyo, Japan
    #2
    I would get it replaced if you dont need it at the minute.

    But if you are in a deep need like I am, replacing would not be worth it.
    Going to Apple store and doing all paper work, then transfer your files back to your new machine?

    Not worth it
     
  3. deeddawg macrumors 604

    Joined:
    Jun 14, 2010
    Location:
    US
    #3
    I'd go for quick fix @ Apple store if possible, assuming everything else is fine.
     
  4. Kendo thread starter macrumors 68000

    Joined:
    Apr 4, 2011
    #4
    Well I went to go fix the key and they just gave me a brand new replacement model. I watched the Apple Genius open the brand new box and just hand me the new MacBook Air.

    I think they didn't want to go through the trouble of repairing it. It didn't matter that I purchased the MacBook from Amazon. I ended up getting a Samsung SDD and an LG display.
     
  5. ZipZap macrumors 601

    Joined:
    Dec 14, 2007
    #5
    <= 14 days of ownership its your call (get it replaced)
    > 14 days its apple's call and they will repair before they replace
     

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