Do you provide active feedback on products?

Discussion in 'Community Discussion' started by tzhu07, Jun 9, 2015.

  1. tzhu07 macrumors regular

    tzhu07

    Joined:
    Nov 12, 2008
    #1
    I do.

    For example, if I notice a webpage not rendering correctly on a browser, I report it.
     
  2. Jessica Lares macrumors G3

    Jessica Lares

    Joined:
    Oct 31, 2009
    Location:
    Near Dallas, Texas, USA
    #2
    If I know there's an update coming, I wait it out just in case the problem has been fixed. Otherwise, yeah, I do provide feedback as much as I can.
     
  3. The Doctor11 macrumors 603

    The Doctor11

    Joined:
    Dec 15, 2013
    Location:
    New York
  4. MetalCores macrumors regular

    MetalCores

    Joined:
    Apr 30, 2015
    Location:
    Mosinee, WI
  5. tzhu07 thread starter macrumors regular

    tzhu07

    Joined:
    Nov 12, 2008
    #5
    Well from the perspective of many people, they think feedback to companies gets lost in a black hole. So they don't bother providing feedback in the first place.
     
  6. Scepticalscribe Contributor

    Scepticalscribe

    Joined:
    Jul 29, 2008
    Location:
    The Far Horizon
    #6
    Usually, I provide feedback in one of two circumstances. The first is the same as that already mentioned by quite a few of the people who have already posted - if something doesn't work as it should.

    The second is if I am approached - online or by phone - to give feedback. Depending on how much time I have just then (they will always say 'this will take five minutes'; they are lying - almost invariably it'll take 10-15 minutes) I will give feedback. If it enables them to obtain accurate information, and possibly works towards improving whatever service or product they are offering, I have no problem with it.
     
  7. TigerClaws macrumors newbie

    TigerClaws

    Joined:
    Jun 17, 2015
    #7
    If I care enough for the product...I do give feedbacks, report issues as soon as I see them and sometimes takes the time to rate and review the product. I gotta support them for the awesome product they're giving me hehe
     
  8. ucfgrad93 macrumors P6

    ucfgrad93

    Joined:
    Aug 17, 2007
    Location:
    Colorado
    #8
    I try to whenever I'm asked. I just hope that it is actually looked at and means something.
     

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