Do you think Apple will replace my Macbook's keyboard?

Discussion in 'MacBook' started by swoz, Jul 21, 2009.

  1. swoz macrumors newbie

    swoz

    Joined:
    Feb 21, 2009
    Location:
    Atlanta, Georgia
    #1
    I bought a Macbook from someone on eBay (white model) around Christmas of this past year. AppleCare for it runs out sometime in 2010. With use, some of the letters on the keys have started to wear off. There are also two chips on the top of the laptop in the corners. I have a Genius Bar appointment tomorrow for my iPhone and am thinking about bringing my Macbook along as well. Would Apple replace they keyboard and possibly the part where it's chipped? Thanks.
     
  2. thegoldenmackid macrumors 604

    thegoldenmackid

    Joined:
    Dec 29, 2006
    Location:
    dallas, texas
    #2
    If it does not affect performance, I doubt it.
     
  3. celticpride678

    Joined:
    Feb 15, 2009
    Location:
    Boston, MA
    #3
    Like the first poster said, not unless it affects typing.
    And, I do not think Apple would replace it for free no matter what becuase that is user fault and user fault is not covered under any type of Apple Care.
     
  4. swoz thread starter macrumors newbie

    swoz

    Joined:
    Feb 21, 2009
    Location:
    Atlanta, Georgia
    #4
    All right, I wasn't aware of this though haha. Thanks guys.
     
  5. xUKHCx Administrator emeritus

    xUKHCx

    Joined:
    Jan 15, 2006
    Location:
    The Kop
    #5
  6. swoz thread starter macrumors newbie

    swoz

    Joined:
    Feb 21, 2009
    Location:
    Atlanta, Georgia
    #6
    It's on the top, where the camera is, in the left corner. When you close the Macbook, there is a chip in the bottom left corner. Sorry about the blurriness of the pictures, I don't have a working camera at the moment.
    [​IMG]
    [​IMG]
     
  7. Jeffrosproto macrumors 6502

    Joined:
    Jun 10, 2008
    #7
    It is worth a try. Just bring it in. The worst that can happen is them telling you no.
     
  8. Nocturnal22 macrumors 6502

    Joined:
    Feb 23, 2009
    #8
    you can tell from those pics it was dropped apple care isnt even valid anymore if thats the case
     
  9. panictiger macrumors newbie

    Joined:
    Aug 20, 2009
    #9
    I have exactly the same macbook, it's hardrive failed, i took it to the mac shop 2 years after i bought it, they identified the 2 cracks in the keyboard as 'Design Errors' replaced the keyboard and gave a new hard drive for FREE...

    However they had to totally wipe my HD when they replaced it!:eek:
     
  10. Cyclo0n macrumors newbie

    Cyclo0n

    Joined:
    Aug 6, 2009
    Location:
    Netherlands
    #10
    You can try applecare but there's already a topic about this and it says that applecare Does not cover the cracks
     
  11. NewMacbookPlz macrumors 68040

    NewMacbookPlz

    Joined:
    Sep 28, 2008
    #11
    Ummm...no.

    AppleCare covers cracks in the PolyCarb MacBook cases, even when out of warranty due to manufacturing defects. This applies especially for edge of case cracks.

    The OP's unit appears to have been dropped, which is in a whole different category of not covered.

    YOU can search around here and find possibly 100's of threads where topcase cracks were covered wtihout issue, especially more recently. Originally Apple was hesitant to repair the cases, but more recently have taken a LOT of top cases for replacement.
     
  12. thegoldenmackid macrumors 604

    thegoldenmackid

    Joined:
    Dec 29, 2006
    Location:
    dallas, texas

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