Here is my cover letter: xxxxx xxxxx xxx xxxxxxxx road Leighton Buzzard LU7 xxx DoB: xx/xx/97 Home: 01525xxxxxx Mobile: 07xxxxxxxxx Email: firstname.lastname@example.org Apple retail store: xxxxxx xxxxxx - xxxxxxxxx place Dear Apple Managers, I have been aware of opportunities at Apple, and would like to enquire about any possible openings for the job roles of, Specialist, Inventory Specialist and Genius. I am applying for these 3 roles as I like aspects of each. As a specialist I would like helping customers pick a relevant product and be happy with their decision. As a Genius, I would like solving peoples problems with their tech and repairing hardware as I am keen to learn as much as I can from all of these roles. And an Inventory specialist, as I like to face new challenges and using my initiative to solve new problems as they arise. I am currently a upper/high school student at xxxxxx xxxxx school, I have a large knowledge of information technology, software and hardware. I also enjoy discussing with people what product they wish to purchase for their personal or business needs or offering relevant advice for technical issues. I am also familiar with Apples range of products including, iPhone, Mac, and the software in between. My resume below contains additional details about my skills and experiences within IT. I hope I will be considered for a role within Apple and appreciate the time taken to read my resume. I can be contacted by email and by phone which are listed above if you wish to ask for any more information. As I am 16 I can only work part time only, but I can do very flexible hours. I patiently await your response and hope to hear from you soon. Yours sincerely, xxxxx xxxxx And my resume: Objective: A placement as an apple Specialist, Genius or Inventory specialist, to use my knowledge of apple products as well as software to help the customer swiftly and easily solve any problems they may have. To help customers identify which product they need and help them to set up said product. Skills/Qualities: I am currently taking my GCSEs at xxxxxx xxxxx school,recently moving from xxxxxxx xxxxx school, and I am predicted the following grades; English: B, Maths:B,Science:B,Business Studies: B. I am also familiar with Apple products as I have been using them since 2007. I have also have had a keen interest in computers since very young and since have gained a large knowledge of computers and mobile devices such as phones or tablets. My friends have always seen me as the person to come too when they're having problems with any of their computers or phones and I am always keen to help them as it helps me develop my knowledge of IT and i'm happy when a problem bugging someone is resolved. I also have some knowledge of hardware used in computers and how a computer works as I have built and set up 2 custom PCs using my knowledge of processors, graphics cards, motherboards and RAM to build a high end PC capable of editing HD video and playing the most graphics intensive games, and I would be eager to learn about the hardware used in a Mac, iPhone or iPad. I believe I could help customers to define what they are looking for from Apple and to help them make the right decision for their needs. I am very patient ,a good listener so I believe I could help any customer understand the product and its features so they are immediately familiar with the technology. I have done previous unofficial warehousing work for a friends dad in the past at a builders merchants. My main roles were: Shelving stock from the warehouse when new stock came in to take its place Guiding the forklift to put the right stock in the right place according to index Using initiative to prioritise what needed to be shelved in the shop and stacked in the warehouse Helping some customers to find the product they were looking for inside the shop I am also an avid gamer and because of this have a lot of experience comparing recommended specs to the specs of my computer including the CPU speed (GHz), Graphics card and RAM. Special skills: Microsoft office iTunes Mac OS X Complete familiarity with the Windows operating system, which would allow me to easily help people to make the transition from Windows to Mac. This will also help me to troubleshoot Apple programs running on Windows PCs or laptops. Academic and personal references available on request. Please give me advice on how i could better this and if there is anything i should remove or change?