Do YOU Use Your Applecare?

[logicpro7]

does anyone know if applecare is transferable?

what would happen if i sold my Mac with 3 yr applecare,would the buyer get the benefits?

 

[GoCubsGo]

Usually an extended warranty on things like a computer is a waste of money because most stores require that you buy it when you get your computer thus giving you overlapping coverage. Ritz Camera does the same with their swag. However, I bought AC on my PowerBook because of the price and the fact that I could wait 11 months before I bought it. This is a better deal. I hope to never use it, but I bought it all the same because $2200 later and not a soul in sight that understood why $2200 Apple laptop over $800 Dell/HP/Compaq, I simply don't have it in me to have it break and me be out of a computer.

 

[Sijmen]

does anyone know if applecare is transferable?

what would happen if i sold my Mac with 3 yr applecare,would the buyer get the benefits?

It's tied to the Mac, not the person IIRC.

 

[dirtleg]

I had never bought an Applecare warranty for any of my own Apple products over the years. But I did get it for my daughters iBook G4 last year. Good thing too (I hope). She called home last night from school and she has had a start up freeze problem crop up. I talked her through the self help routines, nothing helped. She is taking her iBook in to the University tech center today for help.
I am hoping her Applecare will take care of it.
Any opinions?

 

[yg17]

I'm about to use it later today.


F**king lemon of a powerbook

 

[clintob]

The beauty of AppleCare is actually not in the replacement and repairs. That's certainly a nice feature, and very welcomed should something happen to your machine. I'd recommend it highly for laptops, as it's just the nature of notebooks that they are quirky, the parts are smaller and run hotter, and generally they have shorter lifespans. Apple makes very high quality products, but it's still a notebook, and you're still rolling the dice a bit.

That said, the REAL beauty of AppleCare is that at any time you can call Apple tech support and have them walk you through virtually ANY problem, issue, or question that relates to your Apple product. They technically don't support third-party stuff, but if you get a nice enough agent sometimes they'll help you out there as well.

I personally don't use this feature much since the vast majority of the issues I run into I can fix myself, but for people who aren't comfortable working inside their computer or who really don't know much about the technical workings of the machine, AppleCare is well worth the money.

 

[Gaelic1]

I have never purchase the applecare plan for any of my Macs. My PM MDD is almost three years old and my iBook is one year old and I have never had any problems with them (touch wood).
Before I bought my first modern Mac, I asked a sales rep at the Applestore Prince street what his thoughts was about it. He told me that if there is some problems with the computer, it will most likely emerge within the first year.
Problems that occur after the first year are mostly user induced, i.e. abuse or accidents. If you have a good home insurance, you can in these cases get some compensation from the "idiot clause".

I bought my first Apple in 1982 and have had many since then. I NEVER bought an Apple Care and have never had any problems with any of my computers, including a G3 PowerBook that I still use. I currently have a G5 tower and it works flawlessly. Am I just lucky? Perhaps people who have problems are the vocal ones on this site. I really don't know.

 

[Sijmen]

I bought my first Apple in 1982 and have had many since then. I NEVER bought an Apple Care and have never had any problems with any of my computers, including a G3 PowerBook that I still use. I currently have a G5 tower and it works flawlessly. Am I just lucky? Perhaps people who have problems are the vocal ones on this site. I really don't know.

Yeah, that's always an issue with these kinds of threads. I don't think I would post if I didn't buy AppleCare.

 

[Dubba]

Just curious do you get a brand new replacement or one that is from their replacement stock? Also is the open of buying Applecare for the replacement MBP open to you, or will its warranty expire at the end of your original warranty coverage?

Either way it is an insanely good deal

generik,

From what I understand from our conversation, it will be a new machine. This is because he said 'I will personally put in the order to have the machine built after we receive your old machine.' Additionally, he also told me that I can buy AppleCare on this machine, offerred to refund the outstnading days on my current AppleCare (less than 45), and give me a discount with on an external monitor if I wanted one. This is what I call EXCELLENT customer service. The only thing is that they would not let me pay the difference between the base 15" and the 17" (which is what I really want), whereas he said that this was the norm in the US.

In any case, like you said, it is an excellent deal.

Dubba

P.S. If anyone wanta a BRAND NEW UNOPENED/BOXED 15" 2.0Ghz MacBook Pro, make me an offer. (List is £1,399)

 

[Alone2Gether]

So my one year applecare is almost coming to an end. I'm still contemplating whether I should buy it. Since I'm in college, the laptop is always in my dorm room...never seeing the light of day.

 

[spork183]

Yep, bought it for my Imac G5. It has so far replaced the power supply, the superdrive, and the hard drive. I did the work on the Superdrive, and it fell in the first year, so would have been covered anyways. I also did the HD, but it was outside the year. When Apple sent the new one, I kept it out and popped a 320GB seagate (16mb perpendicular/5yr warranty) in. The power supply was replaced after a diagnostic visit when it refused to startup.

Cost of Applecare- $119 (education price)
Cost of new superdrive $0 (under 1yr)
Cost of new HD 320GB -$109 (Apple was going to soak me $549 for a 250gb if it turned out my original was okay...)
Cost of PowerSupply $85
Knowing I have another 1.5 years of coverage- Priceless

 

[gferrari]

I've never bought Applecare with the exception of the 23" Cinema Display, basically because I upgrade all my computers every 6-8 months with no exception, but if you have and apple computer longer than a year Applecare is necesary.

 

[iGary]

I have it for my PM and my ACD, but I don't have it for my PB.

The Apple Care for the lappy would be 350.00, which is about 25% of what I paid for it. It's prolly worth 1,000 now. If it blows up, I'll part it out and buy a new one.

My PM's video card just went up. $1,019.00.

 

[Sesshi]

I haven't had any of my current Macs that long for the second-year Applecare to kick in (and now it's looking even less likely) but I get the feeling that recently Applecare is a must. I did buy Applecare for all the Macs I purchased as I thought at the time I'd keep them for at least 2 years.

I was a Mac user from the early to mid 90's and with the exception of a problematic Duo I can't remember any of my desktops or laptops going wrong. Now, every Mac I've bought this year bar the Mini has used it's warranty - in a few cases, several times.

Having had a good look inside the iMac, Mac Pro and owned the flawed Macbook / MBP, I'd say these Intel machines being inadequately engineered compared to the other 'good' builders out there will NEED Applecare if you intend to keep it for a while.

 

[EMAGDNIM]

I have had to use it one time when my HDD failed on my DP G5 (It was around 8 months in). Ever since then, I never had to use it *knock on wood*

 

[dorqiekat]

I didn't get applecare because I didn't have the money at the time of getting my powerbook and as time went by, I just never had extra cash for it. Well, it's been 2 years and some months and my powerbook is about to die any second now. And the "genius" at apple just told me that it was going to cost me $350 plus tax to repair my HD. I guess if I had applecare it would have paid for it self... that is, if nothing else breaks in the next 9 months.

 

[ozontheroad]

12" PowerBook

1st time it went in for a new hard drive (roughly 2 years after I bought it)

2nd time they exchanged the battery (it died after 2 years and 11 months)

My PowerBook is on its 3rd hard drive, it came with a Toshiba, then Applecare replaced it with another Toshiba (this one died a month after my AppleCare expired) and now it has a Western Digital installed.

 

[mattniles007]

I never had to on my Powerbook, but I am going to still purchase it for my new iMac

 

[mahonmeister]

I just used it on my PowerBook G4 this week. My hinges needed tightening because the screen wiggled. Unfortunately they said the hinges had a lot of wear and they couldn't do much to fix the problem. $400 bucks to fix because it isn't covered. No thanks. Still, I'm glad I bought AppleCare.

 

[eyedoc_00]

I am using applecare for the first time. I have a rev B G5 iMac. It is about 1.5 years old and just started to randomly shut down. The rev A iMac had this problem and apple has a fix for it. Being a rev B, I need to use my applecare. So while it is in for service, I am having them look in dead pixels on my LCD screen and also having them look into excessive fan noise.

My luck with computers is not good. My last computer lasted about 1.5 years before it shutdown problems. After 3 service attempts, I had tjem replace my computer. It only took Gateway 7 mos to get that correct. That is why I switched to Apple. Lets hope that my iMac will be set after I get it back from service!

 

[eXan]

This iMac never broke. I'm not sure if it has AppleCare or not, I doubt they sell AC in Russia