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Do yourself a favor and get the HBO Go app
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I can't seem to get it working for some reason and I am a comcast/xfinity subscriber. If anyone has comcast xfinity and knows how to get this to work then please let me know. Thanks.
I'm with comcast xfinity and the problem I'm having with the iPad app is there is no sound. Sound works through headphones but that's it.
I've had no problems with the iPhone app.
I'd love to - I love the looks of the app, and what it offers - I don't subscribe to HBO, but I would actually subscribe specifically so I could use this app.
But unfortunately it's worthless to me because it doesn't offer subtitles or closed captioning of any kind.
But unfortunately it's worthless to me because it doesn't offer subtitles or closed captioning of any kind.
If it's not working for you, make sure you are logging in with the main email address and password comcast has for you. I don't think you can do it with just any comcast email address ... it has to be the main account holders one.
It's really a great app. I can't believe the amount of content it has on it.
HBO Go requires first email at Charter
I also had problems logging on, through Charter. After working with (a very helpful) consumer report representative, we determined that you have to use the FIRST email in the email account list, NOT the account holders email and password.
This suggests you may wish to add a fake AAA_name to your email list, to avoid sharing your info with other account users.
I too am disappointed with the lack of subtitles. My "fix" is to use over-the-ear sound cancelling headphones so as to not interfere with my hearing aids and to crank the sound to a level they can pick up. That doesn't work for thick accents, crappy diction, or heavy background noise but its better than using the little speakers in my MacBook.
I also had problems logging on, through Charter. After working with (a very helpful) consumer report representative, we determined that you have to use the FIRST email in the email account list, NOT the account holders email and password.
This suggests you may wish to add a fake AAA_name to your email list, to avoid sharing your info with other account users.
I too am disappointed with the lack of subtitles. My "fix" is to use over-the-ear sound cancelling headphones so as to not interfere with my hearing aids and to crank the sound to a level they can pick up. That doesn't work for thick accents, crappy diction, or heavy background noise but its better than using the little speakers in my MacBook.
