'DOA' 30" Apple Cinema Display

miniConvert

macrumors 68040
Original poster
I finally got around to calling Apple about the fact that the buttons on our 30" ACD don't work. Basically the power button only works sometimes, and the brightness controls have never worked at all.

They've classed it as DOA and now I guess I have to wait for them to ring me and arrange collection. Such a pain! Especially given that the LCD panel itself is flawless!

Gutted.

So, out of a Mac mini, a 23" ACD and a 30" ACD, both the Mac mini and 30" ACD have been DOA and needed replacement. Don't hate me, but in all the years of buying many, many Dell products not a single one has been DOA.

I'm extremely unimpressed.
 

iGary

Guest
May 26, 2004
19,583
1
Randy's House
miniConvert said:
Heh, at this rate we're going to have plenty in common :(
Hey, I had to burn up two 30" displays on my desk before I got a good copy. :rolleyes: Took me two PM's to get a good one, two PB's to get one that wasn't dented...not to mention the two ACD's with hair in them. :rolleyes:

Unimpressed is right - although the equipment I have now is finally *knocks wood* flawless.
 

m-dogg

macrumors 65816
Mar 15, 2004
1,338
0
Connecticut
Some people seem to get streaks of very bad luck...

(crosses all fingers & toes and prays to the glowing Apple logo on the back of my PowerBook that I never get this bad luck)
 

musicalmcs8706

macrumors regular
Jan 5, 2006
112
0
m-dogg said:
(crosses all fingers & toes and prays to the glowing Apple logo on the back of my PowerBook that I never get this bad luck)
Exactly! But make mine a MacBook Pro instead
 

kevin.rivers

macrumors 6502a
Dec 4, 2005
501
0
miniConvert said:
I finally got around to calling Apple about the fact that the buttons on our 30" ACD don't work. Basically the power button only works sometimes, and the brightness controls have never worked at all.

They've classed it as DOA and now I guess I have to wait for them to ring me and arrange collection. Such a pain! Especially given that the LCD panel itself is flawless!

Gutted.

So, out of a Mac mini, a 23" ACD and a 30" ACD, both the Mac mini and 30" ACD have been DOA and needed replacement. Don't hate me, but in all the years of buying many, many Dell products not a single one has been DOA.

I'm extremely unimpressed.

So don't buy.
 

gamer2k

macrumors newbie
Jun 2, 2006
23
0
That's horrible. For the price and expected build quality of such a display, I'd be quite furious myself.

miniConvert said:
I finally got around to calling Apple about the fact that the buttons on our 30" ACD don't work. Basically the power button only works sometimes, and the brightness controls have never worked at all.

They've classed it as DOA and now I guess I have to wait for them to ring me and arrange collection. Such a pain! Especially given that the LCD panel itself is flawless!

Gutted.

So, out of a Mac mini, a 23" ACD and a 30" ACD, both the Mac mini and 30" ACD have been DOA and needed replacement. Don't hate me, but in all the years of buying many, many Dell products not a single one has been DOA.

I'm extremely unimpressed.
 

calebjohnston

macrumors 68000
Jan 24, 2006
1,801
1
adk said:
Is it too much to ask for things that work like they're supposed to?
Exactly. I've paid for two laptops in a row now and have had them both have problems that are "within acceptable range" when they really shouldn't be.

Mix a crazy HD, a lid that doesn't sit right (or latch 99% of the time), and a scratch on the back from day one and basically multiply it by 2. That's my luck right there. I always just get the runaround when I bring it in, though. I'm ordering off Amazon next time -- I never get anything bad off of there.
 

zap2

macrumors 604
Mar 8, 2005
7,241
1
Washington D.C
Subiklim said:
I think this is more along the lines of people being too picky (not in the OP's case) rather than being unlucky.

Yup iGary should be happy he has a PowerMac to look at, forget it its working for not!:rolleyes:
 

calebjohnston

macrumors 68000
Jan 24, 2006
1,801
1
Subiklim said:
I think this is more along the lines of people being too picky (not in the OP's case) rather than being unlucky.
Are you talking to me?

That's spoken like a true person who's parents buy them everything and have no concept of money. I paid 1,500 dollars for this computer, it should be flawless.
 

gamer2k

macrumors newbie
Jun 2, 2006
23
0
calebjohnston said:
I paid 1,500 dollars for this computer, it should be flawless.

I feel similarly. If you paid a large sum of money for what's to be a high-quality instrument... I'd expect it to arrive in nothing less than immaculate condition.
 

skibob1027

macrumors member
Feb 8, 2006
78
0
Illinois
calebjohnston said:
Are you talking to me?

That's spoken like a true person who's parents buy them everything and have no concept of money. I paid 1,500 dollars for this computer, it should be flawless.
Agreed. This is the reason why a lot of people (myself included) are switching to Macs, because there is an understanding out there that Apple hardware words better than a lot of other companies'. When you work your butt off for the $2,000 to buy an iMac or Macbook Pro, or even if it's $600 for a Mac mini, you should be able to buy in good conscience, not worrying about whether or not you'll get a working version of what you payed for.

I sure hope my iMac shows up alright!