DOA Macbook Air

Discussion in 'MacBook Air' started by nick42983, Aug 26, 2013.

  1. nick42983 macrumors 6502

    nick42983

    Joined:
    May 18, 2009
    Location:
    California
    #1
    Just picked up my Macbook Air about 10 days ago. Didn't have time to open it so waited until the weekend. Unboxed it, pressed the power button...nothing! I charged it overnight, pressed the power button...nope.

    Took it back to the campus Apple reseller. The tech tried turning it on, nothing, DOA. Got a new one which works beautifully. I hope I'm just really, really lucky to have had a brand new machine arrive DOA. As an Apple shareholder this shook my confidence more than any of the hyped "Apple is doomed" stories did.

    Anyone else ever get a brand-new Mac product that was DOA?
     
  2. calvol macrumors 6502a

    Joined:
    Feb 3, 2011
    #2
    I bought a 2010 Macbook Pro 15" and it died within a week. Had 3 beeps, which I believe is bad memory. Took it back for a refund. Turned out, that model year was a bad year for logic board failures, and glad I returned it and didn't replace it.
     
  3. Ronnoco macrumors 68030

    Ronnoco

    Joined:
    Oct 16, 2007
    Location:
    United States of America
    #3
    Same here...2010 15" MacBook Pro with logic board failure. Had it replaced without question and never had a problem again.
     
  4. DisplacedMic macrumors 65816

    Joined:
    May 1, 2009
    #4
    i don't understand this attitude. electronics break, it happens. why would this "shake your confidence?"
    of course you got unlucky. do you see a tremendous number of people getting "doa" laptops?
     
  5. squeeks macrumors 68040

    squeeks

    Joined:
    Jun 19, 2007
    Location:
    Florida
    #5
    ive had mac computers for about 8 years the only issue ive ever had was the defective geforce card recall on the first generation Santa rosa macbook pros
     
  6. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #6
    It is unusual, though I'm glad you got it replaced quickly and easily.

    I think DOA machines are rare but it does suck when it occurs.
     
  7. Macman45 macrumors demi-god

    Macman45

    Joined:
    Jul 29, 2011
    Location:
    Somewhere Back In The Long Ago
    #7
    I've had just one device ( an ATV ) that was DOA....all my other Mac's, iPads, and phones have been fine...you were just unlucky.
     
  8. MacPoulet macrumors regular

    Joined:
    Dec 11, 2012
    #8
    Had a G3 iBook that was DOA with a bad logic boards. Took two weeks for Apple to send the reseller a replacement board (they were on backorder).

    Funny thing is I worked for the reseller at the time. No special treatment for employees (though we did get one machine per year at cost).
     

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