Documents disappeared from pages (iCloud Drive problem?)

Discussion in 'iOS 8' started by londrum, Sep 18, 2014.

  1. londrum macrumors newbie

    londrum

    Joined:
    Sep 6, 2014
    #1
    So I upgraded to ios8, and now all my pages documents have disappeared from my iPhone and iPad. They are still on Mac though, so I am assuming that it's something to do with this new iCloud Drive thing. I am guessing the apps can only see the documents on there, and not if they are still on the old icloud.
    But if i send them over to my iPad and save them, it looks like that will make them disappear from my Mac.

    I am guessing it will all work out fine once the new Mac OS is released, so I'm not that bothered, but it seems a bit of a dopey way of doing to me. I thought the whole point of icloud was that you can work on the docs seamlessly on each machine. But they've just stuck a big wall up between them
     
  2. heathpitts macrumors member

    Joined:
    Jun 19, 2003
    #2
    I have the same problem except with Numbers. I don't have these docs backed up on a PC or Mac, only on my iPad and iPhone. So I guess upgrading to iCloud Drive just wiped out my documents. Disappointed by this
     
  3. londrum thread starter macrumors newbie

    londrum

    Joined:
    Sep 6, 2014
    #3
    Maybe you can go onto the icloud.com website, and see if they are still there
     
  4. heathpitts macrumors member

    Joined:
    Jun 19, 2003
  5. Small White Car macrumors G4

    Small White Car

    Joined:
    Aug 29, 2006
    Location:
    Washington DC
    #5
    Right now you have a choice if you want to upgrade your iCloud account to "iCloud Drive" or not.

    If you don't, you can only see your documents here:
    On Mac iWork apps on Mavericks or earlier
    iOS devices running iOS 7 or earlier

    If you do, you can only see your documents here:
    On iCloud.com on the Web
    On Mac iWork apps on Yosemite
    On iOS devices running iOS 8


    So basically, good freaking luck. I finally decided to upgrade on the theory that I can access the web version most places, so I'll just be doing that until October.
     
  6. heathpitts macrumors member

    Joined:
    Jun 19, 2003
    #6
    I can't see them in any of these places. So basically they're gone it seems
     
  7. The Phazer macrumors 68030

    Joined:
    Oct 31, 2007
    Location:
    London, UK
    #7
    I had them disappear and come back the day after on the GM. So maybe there's some hope?

    But yes, the switchover process seems like a mess. Good luck.
     
  8. heathpitts macrumors member

    Joined:
    Jun 19, 2003
    #8
    I'll give it a day or two then. Thanks for the heads up.
     
  9. dbrandt6 macrumors member

    dbrandt6

    Joined:
    Oct 28, 2007
    Location:
    Michigan
  10. Smeaton1724, Sep 18, 2014
    Last edited: Sep 18, 2014

    Smeaton1724 macrumors 6502a

    Smeaton1724

    Joined:
    Sep 14, 2011
    Location:
    Leeds, UK
    #10
    They were gone when I'd just updated, checked beta.icloud.com, went into the iCloud drive part, they were there. Waited a few hours and they came up on the iPad. I presume Apple must have to do something/the software takes a little bit of time to do what it needs to.
     
  11. nippyjun macrumors 65816

    Joined:
    Jul 26, 2007
    #11

    If I don't upgrade to iCloud Drive but upgrade my iWork apps on my phone to the latest versions will my iWork apps on my Mac with Mavericks see the files and sync the way that sync has been working for the last couple of years?
     
  12. londrum thread starter macrumors newbie

    londrum

    Joined:
    Sep 6, 2014
  13. heathpitts macrumors member

    Joined:
    Jun 19, 2003
    #13
    Definitely. Apple support has my account in recovery mode to try and find my files. The tech said they are there but just aren't in the Numbers directory. Hopefully this means they can restore them.
     
  14. londrum thread starter macrumors newbie

    londrum

    Joined:
    Sep 6, 2014
    #14
    I saw a comment on another thread that icloud docs are stored on your Mac at
    /Library/MobileDocuments
    ... pesumably because you might want to work on the docs without an Internet connection. But I assume they would just get synced when the internet was back on (and hence deleted)

    I'm not by my Mac so I can't check, but maybe it's worth looking
     

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